Homeoffice Remote Customer Service For Travel
Talentify.io · United States, Vereinigten Staaten Von Amerika · Remote
About the job
Employer Industry: Travel Agency
Why Consider This Job Opportunity
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
Why Consider This Job Opportunity
- Competitive pay with opportunities for performance-based bonuses.
- Flexible work schedule with remote work options.
- Comprehensive health, dental, and vision insurance plans.
- Retirement savings plan with company matching contributions.
- Paid vacation, holidays, and sick leave.
- Opportunities for professional development and career advancement.
- Serve as the primary point of contact for corporate clients, addressing their travel inquiries, reservations, and itinerary updates with professionalism and efficiency.
- Provide personalized assistance to clients, offering insights, recommendations, and expertise to enhance their travel experiences.
- Liaise with travel partners and vendors to secure bookings, confirmations, and updates, ensuring accurate and timely information for clients.
- Anticipate and address any issues or concerns that may arise during travel, providing prompt assistance and effective solutions to ensure client satisfaction.
- Maintain organized records of customer interactions, ensuring thorough documentation and follow-up on inquiries and requests.
- Previous experience in customer service or a related field is preferred.
- Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients.
- Strong problem-solving skills, with the ability to address issues and find solutions effectively.
- Proficiency in using office software and online communication platforms.
- Ability to work independently and as part of a collaborative team in a fast-paced environment.
- Experience in the travel industry or a related field.
- Familiarity with travel booking systems and tools.
- Additional language skills to assist a diverse clientele.
- Strong organizational skills and attention to detail.
- Ability to work flexible hours to accommodate client needs.
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
