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WP Engine is the most trusted WordPress technology company, powering over 1.5M digital experiences in 150+ countries for businesses of all sizes. WP Engine’s all-in-one platform enables customers to design, build, power, and manage extraordinary WordPress, eCommerce, and headless sites—all thanks to a nonstop commitment to innovation, award-winning WordPress expertise, and a set of core values that guides us every day.
We’re looking for an experienced Lead Product Designer to join our globally distributed team of designers and researchers. This is the perfect role for someone adept at designing “the whole thing” and turning sometimes ambiguous problems into viable products. A designer who enjoys envisioning how products could evolve and scale over time, broad collaboration with diverse stakeholders, iteration, and experimentation towards new challenges will find success here!
What’s Cool About This Job
We’re looking for a Lead Product Designer to join our Specialised Products area, which includes eCommerce centric and headless development-centric products, as they embark on discovery for our future expansion into new customer verticals.
WP engine powers the freedom to create — and our specialised products exist to enable flexible, modern development patterns, as well as support the specific needs of those pushing the envelope of what can be done with particular types of sites — eCommerce and Media specifically. We enable Brands and Agencies to build, manage, and scale their dreams on the web.
The right candidate has experience not only making simple, effortless user experiences from complex systems, but a history of guiding teams through ambiguous problems to novel solutions. They are analytical, passionate about UX trends and standard methodologies, and enjoy discovering reusable patterns and frameworks for a better, faster design process. Collaborators at heart, they understand how to effectively include others, share wins, and have developed techniques for effective collaboration and consensus-building across Product, Engineering, and cross-functional partners.
Your day-to-day
- Help us bring our company core value "Design Matters" to life every day, by promoting the value of design and by sharing successes, things you've learned, etc
- Help establish a product vision and define the incremental path to get there, assisting in the planning and prioritisation of design efforts
- Be the advocate for the “Design Thinking” approach throughout the company
- Identify key risks, and collaborate with the UX Research team to test customer sentiment and behavior and get user input at the right time. From time to time, you will be required to moderate research sessions, write moderation guides and present finding to stakeholders.
- Participate in and facilitate brainstorms, design reviews, and other collaboration sessions that help the team win together
- Work with multiple product teams on broad and ambitious problems
- Iterate from “version 1” to “version right” with rapid prototyping and usability tests
- Delight Developers, Agencies, and business owners with beautiful, intuitive designs that make tasks quicker and easier
- Recommend product improvements and pitch new product opportunities based on your observations and data measurements
- Promote UX standardisation by using and contributing to the Design Language System and other internal initiatives
- Regularly guide other practitioners to success, helping other designers do their best work and improving design outcomes on more than just your specific Product area of focus.
- Implement UX metrics to show that your product design has improved user experiences
- Leverage heuristic evaluations and best practices to identify user problems with interfaces.
- Use your knowledge of our competitive set to help inform decisions in your work and continue to innovate.
- You understand headless development
- You have WordPress knowledge and experience
- You are a WP engine portal user
- You have knowledge or experience in agency context
- Company Stock Options (Every employee is an owner in the company)
- Health Benefits (100% Paid Employee Medical, Dental, and Vision)
- Pension Scheme with a match
- Life Insurance and Income Protection (100% Paid)
- Supplementary Maternity & Paternity Pay and Caregiver’s Leave
- Employee Assistance Program
- Generous Vacation Time (Who doesn’t like time off)
- Home Office Stipend
- Tax free annual wellness benefit through Clevercards
- Quarterly Company Wellness Days
- On-going education through LinkedIn Learning, Workday Learning and our Career Growth Portal
- Free annual subscription to Calm