Europe, Middle East and AfricaOur mission is to unlock the collaborative power of communities by making Web3 universally easy to use, access, and build onEurope, Middle East and Africa

Europe, Middle East and AfricaWorking with ConsenSys puts you at the Europe, Middle East and Africaforefront of an evolving paradigmEurope, Middle East and AfricaEurope, Middle East and Africa, transforming our society for the better. We fundamentally believe blockchain is the next generation of technology that can lay the foundation for a more just and equitable society.Europe, Middle East and Africa

Europe, Middle East and AfricaBlockchain tech is just over 10 years old. Ethereum itself is still a toddler and we’re far from reaching our full potential. You’ll get to work on the tools, infrastructure, and apps that scale these platforms to billions of users.Europe, Middle East and Africa

Europe, Middle East and AfricaYou’ll be constantly exposed to new concepts, ideas, and frameworks from your peers, and as you work on different projects — challenging you to stay at the Europe, Middle East and Africatop of your gameEurope, Middle East and AfricaEurope, Middle East and Africa. You’ll join a network of entrepreneurs and technologists that reaches the Europe, Middle East and Africaedge of our ecosystemEurope, Middle East and AfricaEurope, Middle East and Africa. ConsenSys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies.Europe, Middle East and Africa

Europe, Middle East and AfricaAbout Customer SuccessEurope, Middle East and Africa

Europe, Middle East and AfricaThe Customer Success team in ConsenSys is focused on exactly that: making our customers successful. The team is designed to complement ConsenSys products by creating a holistic well-rounded experience for our customers and users.Europe, Middle East and Africa

Europe, Middle East and AfricaWe focus on 3 areas:Europe, Middle East and Africa

• Europe, Middle East and AfricaCustomer experience - Ensuring that our customers and users are engaged, and satisfied with ConsenSys products and services.Europe, Middle East and Africa
• Europe, Middle East and AfricaBrand protection - Maintaining and elevating the ConsenSys brand and overall reputation through our customers and users, and their feedback.Europe, Middle East and Africa
• Europe, Middle East and AfricaContinuous improvement - Learning and adapting to the customers' needs and providing feedback to the products allows ConsenSys to maximize its market potential and be a better fit for a wider audienceEurope, Middle East and Africa
  
  

Europe, Middle East and AfricaWhat You’ll DoEurope, Middle East and Africa

Europe, Middle East and AfricaAs a ConsenSys Site Reliability Engineer, you will work as part of a team responsible for building and maintaining enterprise-grade highly scalable production systems running blockchain-based applications built using the latest technologies focused on maximizing the platform’s stability, reliability, availability and security.Europe, Middle East and Africa

Europe, Middle East and AfricaResponsibilities Will IncludeEurope, Middle East and Africa

• Europe, Middle East and AfricaAssist in the design and continuously improve our team’s processes, tools and solutions used to build, deploy, monitor, maintain and scale production systemsEurope, Middle East and Africa
• Europe, Middle East and AfricaAssist in the design and improve our monitoring, alerting and remediation solutions with focus on proactively identifying and addressing production issuesEurope, Middle East and Africa
• Europe, Middle East and AfricaCollaborate with platform, support and dev teams for events such as production releases, change management and incident managementEurope, Middle East and Africa
• Europe, Middle East and AfricaParticipate in the on-call rotation for critical system alertsEurope, Middle East and Africa
• Europe, Middle East and AfricaWork in shifts in order to cover an extended time frame including evenings and weekendsEurope, Middle East and Africa
• Europe, Middle East and AfricaInvestigate and lead efforts to remediate critical operational production issuesEurope, Middle East and Africa
  
  

Europe, Middle East and AfricaWould be great if you brought this to the roleEurope, Middle East and Africa

Europe, Middle East and AfricaMinimum RequirementsEurope, Middle East and Africa

• Europe, Middle East and AfricaExcellent communication skills (writing and speaking) in EnglishEurope, Middle East and Africa
• Europe, Middle East and AfricaIn-depth understanding of production management principles for distributed systemsEurope, Middle East and Africa
• Europe, Middle East and Africa3-5 years experience working with Infrastructure as Code and cloud provisioning toolsEurope, Middle East and Africa
• Europe, Middle East and Africa3-5 years experience working in operations teams managing production environments
• Europe, Middle East and Africa3-5 years experience of utilizing and writing in languages such as Bash, Python, JavaScript and/or Go, or equivalentsEurope, Middle East and Africa
• Europe, Middle East and Africa3-5 years experience of general Linux experienceEurope, Middle East and Africa
• Europe, Middle East and AfricaHands-on experience with AWS, experience with Azure is a significant plusEurope, Middle East and Africa
  
  

Europe, Middle East and AfricaPreferred QualificationsEurope, Middle East and Africa

• Europe, Middle East and AfricaHands-on experience with Kubernetes, general containerization concepts and toolsEurope, Middle East and Africa
• Europe, Middle East and AfricaHands-on experience with monitoring, logging, telemetry and visualization tools such as Prometheus, Grafana, DatadogEurope, Middle East and Africa
• Europe, Middle East and AfricaWorking experience with git, and platforms such as Github and Gitlab, as well as the concepts of CI/CD and general production software deliveryEurope, Middle East and Africa
• Europe, Middle East and AfricaTechnical aptitude, ability and passion for learning new technologies, methodologies and toolsEurope, Middle East and Africa
• Europe, Middle East and AfricaDemonstrated ability to think on your feet and troubleshooting/resolving issues in real timeEurope, Middle East and Africa
• Europe, Middle East and AfricaHands-on experience with tools such as Terraform and HelmEurope, Middle East and Africa
• Europe, Middle East and AfricaPrior experience in a service desk/Help desk roleEurope, Middle East and Africa
• Europe, Middle East and AfricaUnderstanding of blockchain technology and the Ethereum ecosystemEurope, Middle East and Africa
  
  

Europe, Middle East and AfricaNice to haveEurope, Middle East and Africa

• Europe, Middle East and AfricaExperience with Github Actions, ArgoCD and FluxEurope, Middle East and Africa
• Europe, Middle East and AfricaSecurity and networking experience is an advantageEurope, Middle East and Africa
• Europe, Middle East and AfricaExperience using services such as Cloudflare, Auth0, OktaEurope, Middle East and Africa
• Europe, Middle East and AfricaGeneral software development experienceEurope, Middle East and Africa
• Europe, Middle East and AfricaWorking knowledge of how to use Atlassian tools such as Jira and ConfluenceEurope, Middle East and Africa
• Europe, Middle East and AfricaTechnical degree in Computer Science or equivalentEurope, Middle East and Africa
  
  

Europe, Middle East and AfricaDon't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.Europe, Middle East and Africa

Europe, Middle East and AfricaIt is a requirement of employment in this position that applicants will be required to submit to background checks including but not limited to employment, education and criminal record checks. Further details will be provided to applicants that successfully meet the criteria for the position as determined by the company in its sole discretion. By submitting an application for employment, you are acknowledging and consenting to this requirement.Europe, Middle East and Africa

Europe, Middle East and AfricaThe salary range for US-based candidates only will be determined throughout the interview process depending on experience and skills. Candidates should anticipate a base salary (not including bonus, equity or other benefits) of $USD 100,000 - $201,000Europe, Middle East and Africa

Europe, Middle East and AfricaConsenSys is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. ConsenSys is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself which can be found (Europe, Middle East and AfricaEurope, Middle East and Africahttps://consensys.net/careers/best-practices-to-avoid-recruitment-fraud/)Europe, Middle East and AfricaEurope, Middle East and Africa.Europe, Middle East and Africa

Europe, Middle East and AfricaLI-CB1Europe, Middle East and Africa

Europe, Middle East and AfricaOther - NOT USAEurope, Middle East and Africa

Europe, Middle East and Africa$100,000—$201,000 USDEurope, Middle East and Africa

Europe, Middle East and Africa