Europe, Middle East and AfricaIf you love a challenge and learning something new every day, then you’ll fit right in with the Implementations Team! Our team works directly with clients to help get them up set up for long term success with Absorb, through effective project management (timelines, risk mitigation) and problem solving, being their first source of training and use case specific configuration questions and becoming their trusted advisor for all things Absorb. Personally, one of things I love about working at Absorb is the camaraderie, collaboration, and teamwork throughout the organization, which helps both me and my clients achieve their goals." - Sarah Rivest, Implementations Project ManagerEurope, Middle East and Africa

Europe, Middle East and AfricaAs an Implementation Project Manager at Absorb, you're the linchpin for our clients, ensuring they grasp the ins and outs of our cutting-edge product. Your role? To guarantee their seamless transition to our LMS. Acting as their main point of contact, project manager, guide, and educator, you'll drive client success by sharing your expert knowledge, offering best practice guidance, troubleshooting any implementation hurdles, and overseeing the complete rollout of the Absorb LMS. Simply put, you will elevate our client experiences and propel our technology forward!Europe, Middle East and Africa

Europe, Middle East and AfricaWould you like to hear what it's like to work at Absorb from a current employee? Check out the video below:Europe, Middle East and Africa

Europe, Middle East and AfricaAbsorb Culture - Absorb LMSEurope, Middle East and Africa

Europe, Middle East and AfricaWhat you’ll do:Europe, Middle East and Africa

• Europe, Middle East and AfricaOwn the software implementation process (average duration of 8 weeks) for new clients, end-to-end via phone, by email, and/or virtual meetings.Europe, Middle East and Africa
• Europe, Middle East and AfricaGather and document requirements, confirm project scope, and work with clients to develop achievable timelines and program goals.Europe, Middle East and Africa
• Europe, Middle East and AfricaAct as a client partner and liaison for cross-departmental collaboration and resource management.Europe, Middle East and Africa
• Europe, Middle East and AfricaSupport and implement additional products and integrations such as RESTful API, CRM/HRM integrations, etc.Europe, Middle East and Africa
• Europe, Middle East and AfricaProvide in-depth training on our LMS (Learning Management System), including best practices and workflows customized to each client’s needs.Europe, Middle East and Africa
• Europe, Middle East and AfricaManage a portfolio of projects, maintaining a high level of quality while coordinating multiple projects at once.Europe, Middle East and Africa
  
  

Europe, Middle East and AfricaWhat you’ll bring:Europe, Middle East and Africa

• Europe, Middle East and Africa2-5 years in Client Onboarding or Implementation and Project Management, working in software implementations, or similar experience.Europe, Middle East and Africa
• Europe, Middle East and AfricaPrevious training experience / software training experience.Europe, Middle East and Africa
• Europe, Middle East and AfricaUnderstanding of basic online/SaaS (Software as a Service) concepts.Europe, Middle East and Africa
• Europe, Middle East and AfricaProven time management skills.Europe, Middle East and Africa
• Europe, Middle East and AfricaProject oriented mindset.Europe, Middle East and Africa
  
  

Europe, Middle East and AfricaAdditional preferred qualifications:Europe, Middle East and Africa

• Europe, Middle East and AfricaPrevious LMS admin or training experience.Europe, Middle East and Africa
• Europe, Middle East and AfricaKnowledge in the adult learning and E-learning industryEurope, Middle East and Africa
• Europe, Middle East and AfricaPMP or formal project management experience.Europe, Middle East and Africa
• Europe, Middle East and AfricaPrevious experience working with data import tools.Europe, Middle East and Africa
• Europe, Middle East and AfricaSecond language (although not required).Europe, Middle East and Africa
  
  

Europe, Middle East and AfricaTechnologies we use:Europe, Middle East and Africa

• Europe, Middle East and AfricaSalesforce, ClickUp, Gainsight, JIRA, Confluence, Zendesk, Microsoft Suite, Absorb LMSEurope, Middle East and Africa
  
  

Europe, Middle East and AfricaAre you ready to become an Absorber?Europe, Middle East and Africa

Europe, Middle East and AfricaWhat we offer:Europe, Middle East and Africa

• Europe, Middle East and AfricaFully remote-first work with flexible work arrangements.Europe, Middle East and Africa
• Europe, Middle East and AfricaComprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location.Europe, Middle East and Africa
• Europe, Middle East and AfricaNew Hire Equipment Allowance and monthly Flex Allowance to support your success.Europe, Middle East and Africa
• Europe, Middle East and AfricaEndless opportunity for career growth and internal mobilityEurope, Middle East and Africa
• Europe, Middle East and AfricaEmployee driven DE&I programsEurope, Middle East and Africa
• Europe, Middle East and AfricaGames room, meditation & yoga space, state of the art workplace for Absorbers in our Calgary officeEurope, Middle East and Africa
  
  

Europe, Middle East and AfricaWho are we?Europe, Middle East and Africa

Europe, Middle East and AfricaAbsorb Software is a remote-first company that provides online training solutions to leading organizations around the world. Absorb is a cloud-based learning management system (LMS) engineered to inspire learning and fuel business productivity. Our online learning platform combines forward-thinking technology built to scale as our customer’s organizations grow. We empower learners to enrich their lives, workplaces and communities.Europe, Middle East and Africa

Europe, Middle East and AfricaOur values are simple:Europe, Middle East and Africa

• Europe, Middle East and AfricaWe achieve exceptional results by genuinely caring about each other and the work we do.Europe, Middle East and Africa
• Europe, Middle East and AfricaWe’re united, and we grow through our commitment to elevating continual learning!Europe, Middle East and Africa
  
  

Europe, Middle East and AfricaAbsorb is proud to be an equal opportunity employer, we celebrate diversity and are committed to creating a safe and inclusive environment for all our people. All employment decisions are based on business needs, job requirements and individual qualifications. In the event a current Absorb employee would like to apply for this role they will inform their supervisor prior to submitting their application. Successful candidates for this position will be subject to pre-employment background screening, including a criminal record check and must be able to show proof of legal eligibility to work in the country they have applied to without sponsorship.Europe, Middle East and Africa

Europe, Middle East and AfricaShould you require any accommodation during the recruitment process, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, please contact us at accessiblecareers@absorblms.comEurope, Middle East and Africa

Europe, Middle East and Africa