Sub-Saharan AfricaAbout Us:Sub-Saharan Africa

Sub-Saharan AfricaZepto is a rapidly-scaling provider of real-time, account-to-account payments solutions for merchants and is reimagining the way money moves through the always-on, digital-first economy.Sub-Saharan Africa

Sub-Saharan AfricaOur growing team across Australia allows for like-minded, talented, passionate people motivated to help us deliver on our brand promise to #LevelThePayingFieldSub-Saharan Africa

Sub-Saharan AfricaAt Zepto we believe in the power of positive human experiences, and that a deep sense of belonging creates cohesion in our culture. So, even in a remote-first team, you will be a contributor and custodian of that culture. You will also enjoy solving complex problems, and play a key role in creating something truly special as we focus on delivering ‘a better way to pay’ at Zepto.Sub-Saharan Africa

Sub-Saharan AfricaThe Role You’ll Play:Sub-Saharan Africa

Sub-Saharan AfricaAs Zepto's Head of Sales Operations, you be a strategic leader within the Commercial team and be responsible for designing, implementing, and managing the processes, tools and systems that support the sales organisation. This role is central to ensuring our Commercial function has the necessary resources to meet and exceed revenue goals while fostering operational efficiency.

Sub-Saharan AfricaThe ideal candidate will have a deep understanding of sales processes, strong leadership skills and the ability to drive cross-functional collaboration.Sub-Saharan Africa

Sub-Saharan AfricaIn our current scale-up phase, this role is a stand alone leadership role where you will be focused on building the sales operations capability at Zepto with the view to grow a team in time. You will play a key role within Zepto's Commercial Leadership Team and report into the Chief Commercial Officer.Sub-Saharan Africa

Sub-Saharan AfricaWorking in a scale-up, means you get the opportunity to flex your skills in a variety of ways. We are agile and always willing to roll up our sleeves to get things done. You can, however, expect your day to day to be involved in the following:Sub-Saharan Africa

• Sub-Saharan AfricaStrategy Development: Develop and execute a comprehensive sales operations strategy aligned with Zepto's goals and objectives.Sub-Saharan Africa
• Sub-Saharan AfricaProcess Optimisation: Streamline and optimize sales processes to improve efficiency and scalability. Identify and implement best practices.Sub-Saharan Africa
• Sub-Saharan AfricaSales Enablement: Ensure the sales team has the tools, resources, and training needed to be successful. Collaborate with other departments to create and deliver sales training programs.Sub-Saharan Africa
• Sub-Saharan AfricaCRM Management: Oversee the management of Salesforce, ensuring data accuracy, integrity, and effective use by the sales team.Sub-Saharan Africa
• Sub-Saharan AfricaSales Analytics: Develop and track key performance indicators (KPIs) to monitor sales performance. Provide insights and recommendations to senior management.Sub-Saharan Africa
• Sub-Saharan AfricaSales Forecasting and Planning: Lead sales forecasting, budgeting, and planning activities, ensuring that there is a strong alignment with finance and other key departments.Sub-Saharan Africa
• Sub-Saharan AfricaCross-Functional Collaboration: Work closely with Marketing, Finance, Engineering, Technology & Product, and other departments to ensure smooth communication and execution of sales operations initiatives.
• Sub-Saharan AfricaTeam Leadership: Manage and mentor the sales operations team. Foster a culture of continuous improvement, collaboration, and high performance.Sub-Saharan Africa
• Sub-Saharan AfricaTechnology Evaluation: Evaluate and implement sales tools and technologies that can enhance the sales process. Keep abreast of industry trends and emerging technologies.Sub-Saharan Africa

Sub-Saharan AfricaWhat You’ll Bring to the TableSub-Saharan Africa

Sub-Saharan AfricaOur ideal candidate will have:Sub-Saharan Africa

• Sub-Saharan AfricaLeadership experience in sales operations, sales management, or a related field within a hyper-growth, enterprise sales organisationSub-Saharan Africa
• Sub-Saharan AfricaDemonstrated superuser experience in Salesforce with the ability to optimise the platform to suit growth objectives.Sub-Saharan Africa
• Sub-Saharan AfricaStrong analytical skills with the ability to translate data into actionable insights.Sub-Saharan Africa
• Sub-Saharan AfricaExcellent communication skills with the ability to collaborate across all levels of the organisation and present information at all levels with impact.Sub-Saharan Africa
• Sub-Saharan AfricaDemonstrated leadership skills with a track record of building and managing high-performing teams.Sub-Saharan Africa
• Sub-Saharan AfricaStrong project management skills, with the ability to manage multiple projects simultaneously.Sub-Saharan Africa
• Sub-Saharan AfricaAbility and agility to thrive in a fast-paced environment with changing priorities.Sub-Saharan Africa
• Sub-Saharan AfricaA passion for payments innovation and a desire to work for an organisation that is making a huge impact in the space.Sub-Saharan Africa
• Sub-Saharan AfricaAlignment to Zepto's values including being a Good Human and having an unwavering pioneering perspective.Sub-Saharan Africa

Sub-Saharan AfricaWhat's on Offer:Sub-Saharan Africa

Sub-Saharan AfricaZepto has an inspiring Founder story and is a customer-focused, culture-first organisation.Sub-Saharan Africa

Sub-Saharan AfricaWe’re all striving to achieve our mission of enabling a Sub-Saharan Africabetter way to paySub-Saharan Africa for consumers and merchants and do so while fostering an inclusive culture where you will work with and learn from world-class talent in their areas of expertise.Sub-Saharan Africa

Sub-Saharan AfricaAs a remote-first organisation, you’ll feel connected through our various initiatives and enjoy the flexibility that comes with remote work. To effectively support our enterprise customers, this role will ideally be based in Sydney where we also have premium Hub locations for co-working and connection.Sub-Saharan Africa

Sub-Saharan AfricaYou'll join a team that is on a mission to change the world of payments and work with incredibly talented people in the space. We offer an Employee Share Option Plan for all employees, access to an annual learning budget, Paid Parental Leave and wellbeing support.Sub-Saharan Africa

Sub-Saharan AfricaApply today to express your interest.Sub-Saharan Africa

Sub-Saharan AfricaPlease note that as an organisation in the regulated Financial Services industry, Background Checks will be required as part of the recruitment process.Sub-Saharan Africa