Sub-Saharan AfricaSmartsheet is seeking a SeniorDeal Desk Specialist to join our Finance Operations team supporting the Global Sales and Finance Operations teams with facilitation of deals through the Quote to Cash sales cycle. This position will work collaboratively with key partners across Sales, Professional Services, Legal, Privacy, Finance, Security, Compliance, Product and Revenue Recognition Accounting teams to ensure deals are structured and negotiated to comply with Smartsheet policies and processes.Sub-Saharan Africa

Sub-Saharan AfricaWith a commitment to investing in the APAC region to better serve new and existing customers in Australia, New Zealand, Japan and the greater Asia Pacific geography, Smartsheet opened up its third international office in Sydney in January 2020. This is an opportunity to be a part of Smartsheet at this exciting time, working with an outstanding team to build and expand the Smartsheet brand across an established market.Sub-Saharan Africa

Sub-Saharan AfricaThis role will be Sydney based where you will report to the Sr. Deal Desk Manager based out of Seattle, USA.Sub-Saharan Africa

Sub-Saharan AfricaYou WillSub-Saharan Africa

• Sub-Saharan AfricaAct as a trusted advisor to the Global Sales Teams for deal structuring and support other internal stakeholders throughout the sales cycle to expedite deal executionSub-Saharan Africa
• Sub-Saharan AfricaProvide guidance on routine to moderately complex deal structures in a way that maximises ACV and customer satisfaction, and manages risk for SmartsheetSub-Saharan Africa
• Sub-Saharan AfricaWork cross-functionally with various teams including but not limited to Sales, Finance, Legal, Deal Operations, Pricing, Billing, and Compliance to address custom deal requirementsSub-Saharan Africa
• Sub-Saharan AfricaElevate specialised issues to appropriate business partners and drive resolution to those issues.
• Sub-Saharan AfricaBe the main point of contact to lead deals through appropriate approval levelSub-Saharan Africa
• Sub-Saharan AfricaContinuously review deal progression and collaborate with stakeholders to ensure optimal deal cycle times and precise execution.Sub-Saharan Africa
• Sub-Saharan AfricaAdhere to a same-day response commitment to set service standards that can be relied uponSub-Saharan Africa
• Sub-Saharan AfricaReview submitted Deal Requests for accuracy and conformance to Smartsheet sales order acceptance policiesSub-Saharan Africa
• Sub-Saharan AfricaEnsure all approved requests have been properly documented in accordance with Finance Operations and accounting processesSub-Saharan Africa
• Sub-Saharan AfricaEnsure compliance with internal controls and work towards zero processing errorsSub-Saharan Africa
• Sub-Saharan AfricaEstablish and lead project improvement plans with defined timelineSub-Saharan Africa
• Sub-Saharan AfricaContribute to various process improvement projects as neededSub-Saharan Africa
  
  

Sub-Saharan AfricaYou HaveSub-Saharan Africa

• Sub-Saharan Africa5+ years of relevant Deal Desk or Sales Support experience in a SaaS company with Direct, Channel, Government, Services, and International Sales.Sub-Saharan Africa
• Sub-Saharan AfricaA good understanding of sales process, Billing, revenue recognition including structuring of a deal and contract management.Sub-Saharan Africa
• Sub-Saharan AfricaAbility to consult and advise on common deal patterns
• Sub-Saharan AfricaStrong aptitude for building interpersonal relationships to regularly challenge the status quoSub-Saharan Africa
• Sub-Saharan AfricaSelf-motivated and able to affect change within the organisation to improve processesSub-Saharan Africa
• Sub-Saharan AfricaAbility to multitask, prioritise workloads and meet deadlines.Sub-Saharan Africa
• Sub-Saharan AfricaExcellent oral/written communication skillsSub-Saharan Africa
• Sub-Saharan AfricaAbility to work flexible hours on a rotating schedule for coverage to support AMER and EMEA Sales teamsSub-Saharan Africa
• Sub-Saharan AfricaWorking knowledge of Salesforce, CPQ, Netsuite, or similar systems CRM and ERP systemsSub-Saharan Africa
  
  

Sub-Saharan AfricaGet to Know UsSub-Saharan Africa

Sub-Saharan AfricaAt Smartsheet, we’ve created a place where everyone is welcome — people from all over the world, all backgrounds, all ages, all colours, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world works—join usSub-Saharan Africa

Sub-Saharan AfricaEqual Opportunity EmployerSub-Saharan Africa

Sub-Saharan AfricaSmartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Japan, Costa Rica, and Germany. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.Sub-Saharan Africa

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