Sub-Saharan AfricaArctic Wolf, with its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry—cybersecurity. We have won countless awards for our excellence in security operations and remain dedicated to providing an industry-leading customer and employee experience.Sub-Saharan Africa

Sub-Saharan AfricaOur mission is simple: End Cyber Risk. We’re looking for a Triage Security Analyst to be part of making this happen.Sub-Saharan Africa

Sub-Saharan AfricaAbout The RoleSub-Saharan Africa

Sub-Saharan AfricaThe Security Analyst is a front-line Operations Center role, supporting our security services around the world. The SA is an internal triage analyst who assesses inbound security data and communications, dealing with straightforward tasks and escalating to our Security Engineers as needed.Sub-Saharan Africa

Sub-Saharan AfricaAs a Security Analyst You WillSub-Saharan Africa

• Sub-Saharan AfricaUnderstand IT infrastructure and networking to be able to quickly dispatch security incidents with the help and guidance of Senior Security Personnel.Sub-Saharan Africa
• Sub-Saharan AfricaTriage customer requests, apply playbook driven solutions, initiate potential incident investigations through assignment to security engineers and may assist the engineers with use web-based resources to determine if a given event is potentially real, or more importantly that it is benign.Sub-Saharan Africa
• Sub-Saharan AfricaAttention to process and a willingness to learn are critical assets for the right candidate.Sub-Saharan Africa
• Sub-Saharan AfricaStrong communication skills and easily interact with a variety of different people and personalities. Success in this role depends on the effective dispatch of both security and communication triage events to the correct persons in a timely manner.Sub-Saharan Africa
• Sub-Saharan AfricaUnderstand the processes and systems Arctic Wolf uses, this will be critical in helping the Senior Security staff handle their customers as support specific customer requests.Sub-Saharan Africa
• Sub-Saharan AfricaCreating and amending runbooks that aid in expanding the knowledge of your peersSub-Saharan Africa
• Sub-Saharan AfricaContinuously drive to learn new aspects of the security business.Sub-Saharan Africa
  
  

Sub-Saharan AfricaArctic Wolf Networks is a start-up and all CSA candidates should expect to be working with all parts of Arctic Wolf, including engineering, operations, sales, marketing, and executive management. A positive can-do attitude is a must. A willingness to learn and try new things is critical. An ability to deal with uncertainty is a positive.Sub-Saharan Africa

Sub-Saharan AfricaWe are looking for someone who has most of the following skills and experience:

• Sub-Saharan Africa1+ years industry experience or equivalent training; Helpdesk, System Admin, Network Security, or Cybersecurity roles are a plusSub-Saharan Africa
• Sub-Saharan AfricaHave a basic technical understanding in three (3) of the followingSub-Saharan Africa
• Sub-Saharan AfricaNetworking – common protocols, server/client infrastructure, routers, switches, WAPs, etcSub-Saharan Africa
• Sub-Saharan AfricaPerimeter – firewalls, IDS, IPS, UTM, WAF, Gateways, Proxys, Mail Servers, etcSub-Saharan Africa
• Sub-Saharan AfricaAuthentication – AD, SSO, MFA, etcSub-Saharan Africa
• Sub-Saharan AfricaIaaS – cloud services, AWS, Azure, GCPSub-Saharan Africa
• Sub-Saharan AfricaEnd Point – MDM, EDR, EPP, AVSub-Saharan Africa
• Sub-Saharan AfricaSaaS – collaboration tools including O365, GSuite, Box, Salesforce, Workday, etcSub-Saharan Africa
• Sub-Saharan AfricaParticipation in CTFs, home labs, or THM / HTB / Immersive Labs, etc. highly desirableSub-Saharan Africa
• Sub-Saharan AfricaDemonstrable writing, speaking, and customer service skillsSub-Saharan Africa
• Sub-Saharan AfricaA willingness to learn and continuous self-improvementSub-Saharan Africa
• Sub-Saharan AfricaA four year degree in cybersecurity or technology is a plusSub-Saharan Africa
• Sub-Saharan AfricaCybersecurity related certifications are highly desirable (ex: GSEC, Security+, Network+, CCNA, CySA+, Pentest+, SSCP, ISC2 CC, GCP, AWS, etc.)Sub-Saharan Africa
• Sub-Saharan AfricaMust be willing to work in officeSub-Saharan Africa
  
  

Sub-Saharan AfricaYou will be required to attend trainings, seminars, or webinars relevant to job role to enhance current knowledge base and skill set in order to improve job performance and efficiency. Attend at least one event in a year and should not impact job/project deliverables.Sub-Saharan Africa

Sub-Saharan AfricaAbout Arctic WolfSub-Saharan Africa

Sub-Saharan AfricaAt Arctic Wolf we’re cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow globally. We’ve been named one of the Sub-Saharan Africa50 Most Innovative Companies in the world for 2022Sub-Saharan Africa (Fast Company)—and the Sub-Saharan Africa2nd Most Innovative Security CompanySub-Saharan AfricaSub-Saharan Africa. This is in addition to consecutive awards from Top Workplace USA (2021, 2022), Best Places to Work - USA (2021, 2022) and Great Place to Work - Canada (2021, 2022).Sub-Saharan Africa

Sub-Saharan AfricaOur ValuesSub-Saharan Africa

Sub-Saharan AfricaArctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.Sub-Saharan Africa

Sub-Saharan AfricaWe celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity Sub-Saharan AfricahereSub-Saharan AfricaSub-Saharan Africa.Sub-Saharan Africa

Sub-Saharan AfricaWe also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.Sub-Saharan Africa

Sub-Saharan AfricaAll Wolves Receive Compelling Compensation And Benefits Packages, IncludingSub-Saharan Africa

• Sub-Saharan AfricaEquity for all employees
• Sub-Saharan AfricaBonus or commission pay based on role
• Sub-Saharan AfricaFlexible time off, paid volunteer days and paid parental leave
• Sub-Saharan AfricaMedical, Dental, and Vision insurance
• Sub-Saharan AfricaHealth Savings and Flexible Spending Agreement
• Sub-Saharan AfricaVoluntary Legal Insurance
• Sub-Saharan AfricaTraining and career development programs
  
  

Sub-Saharan AfricaArctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire?employee?experience as accessible as possible and provide?accommodations?as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com.Sub-Saharan Africa

Sub-Saharan AfricaSecurity RequirementsSub-Saharan Africa

• Sub-Saharan AfricaConducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).Sub-Saharan Africa
• Sub-Saharan AfricaBackground checks are required for this position.Sub-Saharan Africa

Sub-Saharan Africa