AccelByte · Britisch-Kolumbien, · Remote
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We believe that the best companies empower employees to make decisions, obsess about the best user experience, and are not afraid to make and learn from their mistakes. Our culture is based on humility, openness to feedback, drive, and collaboration, which we feel results in the best performing teams. As a company that values diversity, inclusion, and employee growth, our employees have opportunities to work with and learn from teams all over the world. We offer competitive salaries, a full range of health benefits, social activities, career growth opportunities, and an amazing team. Come join us!
Position Summary
The Principal SA will be a “player-coach” role and will partner directly with the VP of Technology to define and scale our solutions architecture team & pre-sales strategy.
Essential Functions/Responsibilities
As the Principal Solutions Architect, you will serve as the subject matter expert and be accountable for the following functions and responsibilities:
- Lead and mentor AccelByte’s team of Solutions Architects (SA), driving them towards achieving ambitious targets in customer retention, pipeline growth, and revenue generation.
- Define and establish clear objectives for the SA team, exemplifying excellence as a benchmark, while meticulously monitoring and reporting progress towards these objectives.
- Continuously enhance SA engagement and elevate customer support standards.
- Oversee and manage a subset of enterprise accounts, serving as the primary contact and trusted advisor for all account-related discussions.
- Proactively advise clients on maximizing the potential of the AGS platform and its features to optimize their business outcomes.
- Perform other duties as assigned
- Proven experience managing and leading high-performing SA team
- Proven experience in delivering & exceeding results on ambitious targets
- Advanced technical depth with the ability to speak game technical concepts and architecture and know where to position AccelByte’s AGS & Add-ons
- Ability to work in a highly ambiguous environment and willingness to get hands dirty and deliver results on behalf of our customers
- Proactive communication & engagement (ability to see around corners to head off potential customer problems before they occur)
- Ability to work to work across time zones & cultures
- Extremely high attention to details
- Bias towards a data-driven decision-making process
- Passion for the games industry
- Base Salary: CAD 150,000 - 200,000 / year
- Medical, Dental, and Vision (100% paid for by AccelByte)
- Short and Long-term Disability Insurance
- Life Insurance
- Retirement Plan with match up to 4%
- Flexible PTO
Please visit our career page for a complete listing of our open positions https://accelbyte.io/careers