Rippling · France, · Remote
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About Rippling
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.
Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $1.2B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.
We prioritize candidate safety. Please be aware that official communication will only be sent from @Rippling.com addresses.
About The Role
We're looking for an experienced payroll specialist to join Rippling’s Global Payroll Operations team. We are rapidly expanding Rippling to serve the needs of employees and employers all over the world. Our Global Payroll Operations team plays a critical role in ensuring the success of our global payroll products, which are natively built and fully integrated with Rippling’s broader suite of products.
As Rippling expands its product offerings globally, there is a critical business need for Rippling to develop new muscles around global product operations and country-specific payroll expertise outside of the US.
This role, Global Payroll Operations Specialist, is a critical hire for the Global Payroll Operations team that will be fully dedicated to developing and executing these new capabilities. This role will own all operational aspects within France, which includes collaborating with R&D teams to improve the payroll product, providing insights into payroll scenarios and calculations, and issue resolution on behalf of our customers. Additionally, this role brings critical country-specific payroll expertise to support the development of our natively built payroll software.
This is an exciting role that requires significant cross-departmental engagement with a major impact on the product and customer experience.
The position will be a contract role to start with the potential to convert to permanent at a later date. Fluent French and English, both written and verbal, is a must-have for this position.
What you will do
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.
Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $1.2B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.
We prioritize candidate safety. Please be aware that official communication will only be sent from @Rippling.com addresses.
About The Role
We're looking for an experienced payroll specialist to join Rippling’s Global Payroll Operations team. We are rapidly expanding Rippling to serve the needs of employees and employers all over the world. Our Global Payroll Operations team plays a critical role in ensuring the success of our global payroll products, which are natively built and fully integrated with Rippling’s broader suite of products.
As Rippling expands its product offerings globally, there is a critical business need for Rippling to develop new muscles around global product operations and country-specific payroll expertise outside of the US.
This role, Global Payroll Operations Specialist, is a critical hire for the Global Payroll Operations team that will be fully dedicated to developing and executing these new capabilities. This role will own all operational aspects within France, which includes collaborating with R&D teams to improve the payroll product, providing insights into payroll scenarios and calculations, and issue resolution on behalf of our customers. Additionally, this role brings critical country-specific payroll expertise to support the development of our natively built payroll software.
This is an exciting role that requires significant cross-departmental engagement with a major impact on the product and customer experience.
The position will be a contract role to start with the potential to convert to permanent at a later date. Fluent French and English, both written and verbal, is a must-have for this position.
What you will do
- Ensure timely tax and contribution filings and payments for all customers in France alongside the R&D team
- This includes critical involvement with DSN generation and modifications
- Be the expert in cross-functional collaboration and resolution regarding payroll and benefit calculations, comparisons and scenarios
- Drive issue resolution and communication with various government agencies; you will directly interface with our customers and resolve issues on their behalf
- Work closely with Global Payroll Engineering and Product teams to ensure that:
- Natively built payroll software supports key payroll and tax compliance requirements in France
- Product bugs and product issues (e.g., calculation errors, file generation errors) are quickly addressed
- Internal tooling requirements are properly prioritized and implemented
- Help the organization scale and grow with the business
- Drive automated solutions that enable better efficiency and process improvement
- Deep understanding of French payroll and compliance requirements. Key areas of expertise include: DSN structure and anomalies, payroll contributions and benefit calculations, filing and payment requirements, and tax notice resolution
- Experience communicating and collaborating with agencies in France, including DGFIP, URSSAF, and other social security contribution authorities
- Minimum of 3+ years in a client-facing role, preferably in direct payroll processing with a strong understanding of French payroll software
- Ability to manage and solve a queue of customer support tickets
- Strong project management, autonomy, communication, and organizational skills: high attention to detail with excellent work product, time management, and execution
- Experience with Google Suite or Microsoft Office, especially Docs/Sheets/Excel, for data analysis and task organization; familiarity with Salesforce queues, JIRA, and Confluence a plus
- Proficiency in English and French, both written and verbal, is required
