CSG · nan, · Hybrid
About the job
Job Description
Hi, I'm Sushma Nayak , your Recruiter. At CSG, we choose to see beyond a resume paper. We put your story, perspective, background, and what you have to offer first. While the traditional approach works for some, many miss out on fantastic talent like yourself, and we refuse to make that mistake. Instead, we believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary.
Channel the power of YOU as the next Full-Time Sr Architect - Telecom at CSG.
Who will love this job
Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria – unlike majority candidates meeting fewer requirements. Channel the power of YOU and apply to discover if we're a match.
Knowledge, Skills And Abilities
(Knowledge skills and abilities typically required to perform the job, licenses and certifications required for the job and preferred knowledge, skills and abilities that are also beneficial to have in this job.)
For over 40 years, we've serviced the world's most recognizable brands with future-ready solutions in customer engagement, revenue management, and payments that make ordinary customer experiences extraordinary. As a trusted technology provider in telecommunications, retail, financial services, and healthcare, our solutions impact over 900 customers in over 120 countries. Over 5,000 customer-obsessed CSGers in more than 20 countries made it possible and helped reach our $1 billion in revenue milestone.
Our Way of Life
Our people power a culture of integrity, innovation, and impact. In return, we power our people with the choice to work from home, in-office, or a hybrid work combination that integrates well with their lifestyle. You'll find CSGers exercising this choice at most of our locations worldwide.
We are committed to building and nurturing a diverse, supportive, and inclusive work environment where individuality is valued, and our people can flourish. We believe our workforce should reflect the world we live in and that we are stronger because of our differences. By embracing different backgrounds, attributes, experiences, and perspectives, we will help our employees, customers, and communities excel while, together, we work toward making social equality a reality.
We are committed to making a bigger community impact by creating new opportunities and access for underrepresented communities, protecting the environment, and developing technology solutions that foster digital inclusivity. That's just who we are. If not us, then who?
Follow us! LinkedIn | Facebook | Twitter
Location(s):
India Remote
Hi, I'm Sushma Nayak , your Recruiter. At CSG, we choose to see beyond a resume paper. We put your story, perspective, background, and what you have to offer first. While the traditional approach works for some, many miss out on fantastic talent like yourself, and we refuse to make that mistake. Instead, we believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary.
Channel the power of YOU as the next Full-Time Sr Architect - Telecom at CSG.
Who will love this job
- A hybrid – you excel when you can choose your work style - remote, in-office, or a combination of both
- A grower – you learn new skills and expose yourself to experiences that you can apply quickly to enhance results
- An individualist – you succeed by leading your own projects and producing impactful outcomes
- An empath – you know how to connect and communicate with different audiences worldwide
- A collaborator – you love to work on projects that have functional workflows
- You will report to Director to contribute toward providing technical leadership for architecture solutions, including research and technical investigation, ensuring end-to-end software functionality, and translating customer requirements into software specifications
- Create implementation strategies for optimal use of CSG products.
Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria – unlike majority candidates meeting fewer requirements. Channel the power of YOU and apply to discover if we're a match.
Knowledge, Skills And Abilities
(Knowledge skills and abilities typically required to perform the job, licenses and certifications required for the job and preferred knowledge, skills and abilities that are also beneficial to have in this job.)
- End to end architect experience
- Primary scope of solution delivery includes optimum configuration of Ascendon, Integration of Ascendon to Operator IT systems, business logic implementation (C#) for product capability extension
- Cloud Solutions expertise in AWS
- Good understanding of Telecom/Wireless OSS/BSS Architecture / Design / Delivery Expertise
- Knowledge of Fulfilment/Assurance and Billing, MNP business processes
- Experience in catalog/order management/rating/billing/invoicing/treatment/MNP areas and real time charging.
- Technical lead for project teams on Feature to design decomposition, high and low level designs, coding and testing processes and automation
- Be a glue between client-facing team and offshore delivery team
- DevOps Experience and Culture – Design and deliver ops friendly solutions for good observability & monitorability and supporting operations as they evolve into production
- This is a hands-on role, a strong interest and inclination to deep dive as necessary to understand problem areas and fix end to end is key requirement. Experience in delivery lifecycle from Definition through Delivery including
- Enabler and coach for delivery teams in domain, technology. Solid team leadership skills to exchange ideas and create a common understanding of project work from conception through issue resolution.
- 10-15 years experience in total and combination of those years in domain, Full Stack, Cloud is sufficient.
- An eye and passion for Operations of the application during InLife - automated approach for self healing and self monitoring, resolution of incidents and defects, lead and motivate the ops team, dashboards for various DevOps KPIs
- Efficient stake holder management both internal and customer for success of business
- Experience in standards such as TMF, 3GPP, Enterprise Architecture, DevOps.
- Subject matter expert for one or more CSG products and implementation steps or domain areas, including the business value associated with the delivery of the technical solution.
- Knowledge of CSG’s product portfolio.
- Strong design skills with ability to document the designs.
- Excellent analytical problem-solving skills, with the ability to diagnose complex problems that require complex methods or theories.
- Excellent verbal and written communication skills to influence and gain cooperation. Ability to suitably adapt communication based on the audience, e.g. technical vs. management.
- Ability to speak, write and understand English.
- Ability to prioritize effectively within and across one or more assignments through good judgement, seeking guidance where appropriate.
- Ability to travel domestic and international for extended duration onsite based on requirements of the project.
- Non-standard work hours may be required and the ability to be on-call.
- Accountable for professional working behavior to include; building and maintaining constructive working relationships, implementing proactive and concise communication, acting as a resource to colleagues, and engaging in collaborative thinking and problem solving while demonstrating CSG’s core competencies and values.
- Backend :- .Net/C#
- Cloud :- AWS services for compute/store/networking, micro services and containerization, preferably AWS Certified
- Enterprise Architecture exposure / certification in TMF eTOM, 3GPP, DevOps
- Terraform / Azure DevOps / CICD pipelines
- SafeAgile experience
For over 40 years, we've serviced the world's most recognizable brands with future-ready solutions in customer engagement, revenue management, and payments that make ordinary customer experiences extraordinary. As a trusted technology provider in telecommunications, retail, financial services, and healthcare, our solutions impact over 900 customers in over 120 countries. Over 5,000 customer-obsessed CSGers in more than 20 countries made it possible and helped reach our $1 billion in revenue milestone.
Our Way of Life
Our people power a culture of integrity, innovation, and impact. In return, we power our people with the choice to work from home, in-office, or a hybrid work combination that integrates well with their lifestyle. You'll find CSGers exercising this choice at most of our locations worldwide.
We are committed to building and nurturing a diverse, supportive, and inclusive work environment where individuality is valued, and our people can flourish. We believe our workforce should reflect the world we live in and that we are stronger because of our differences. By embracing different backgrounds, attributes, experiences, and perspectives, we will help our employees, customers, and communities excel while, together, we work toward making social equality a reality.
We are committed to making a bigger community impact by creating new opportunities and access for underrepresented communities, protecting the environment, and developing technology solutions that foster digital inclusivity. That's just who we are. If not us, then who?
Follow us! LinkedIn | Facebook | Twitter
Location(s):
India Remote
