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Role & Responsibility

We are on the lookout for a team player with good time management, ability to understanding customer needs and behaviors. The candidate will deliver conversational scripts and achieve defined objective of each call.

If you have a positive determination, excellent listening and communication skills, as well as a team player, we’d love to meet you!

Job Responsibility

• Delivering scripted talks to commercial clients, describe the purpose of each call, to achieve objectives and follow actions.
• Objectives include solicit participation for events, seek clarification of information, share programs and products information, perform RSVP for invitations, conduct surveys, collate feedback on events and sales and marketing
• Follow through touch points of the call process.
• Tracking and maintaining records of calls progress and outcome
• Completing customer surveys to obtain information about potential customers
  
  

Job Requirement

• Minimum of 1 year or 1 project experience in Customer Service/ Telemarketing preferred
• Knowledge of both spoken and written Korean language is compulsory as this job requires candidate to speak to Korean speaking clients.
• Ability to conduct sales and marketing calls and knowledge of sales techniques.
• Relaxed, confident telephone manner, and strong communication, negotiation and persuasion skills.
• Ability to convey message to customer and elicit answers.
• Computer skills.
• Result-oriented approach.
  
  

Salary Range

Part time: $12 to $15 per hour depending on experience

Gewünschte Qualifikationen

Negotiation, Sales, Microsoft Office, Microsoft Excel, Verbal Communication, Telesales, Telemarketing, Telephone Manner, Marketing, B2B, Time Management, Communication Skills, Korean Language, Team Player, Korean, Customer Service, Able To Work Independently, Surveys