THE OPPORTUNITY Title: Senior Infrastructure Engineer Location: UK, fully remote (requires eligibility to obtain the Security Clearance) Global Technology and Innovation: Driving performance and growth through people, innovation, security, and new ways of working, Global Technology and Innovation provides secure and stable infrastructure, competitively differentiated solutions, innovative technology platforms, and business operations for Iron Mountain. Job summary: We are looking for a talented Senior Systems Engineer who has the experience necessary to help build out our existing infrastructure and troubleshoot problems as they arise. As a Senior Systems Engineer , you will be responsible for designing, implementing, and maintaining complex systems infrastructure to support the organization's technological needs. You will work closely with cross-functional teams to ensure the reliability, scalability, and security of systems while optimizing performance. This role requires a deep understanding of various technologies, excellent problem-solving skills, and the ability to lead and mentor junior engineers. The ideal candidate for this position can prioritize mission critical tasks and coordinate expansion of our system so updates and other maintenance tasks do not get in the way of daily operations. In addition to solid technical, analytical, and troubleshooting skills, the candidate must have great soft and customer service skills allowing them to confidently interact with customers and explain highly technical concepts in simple easy to understand terms Your role in our mission: Design and implement scalable, reliable, and high-performance systems infrastructure based on organizational requirements and industry best practices. Owning and understanding the Hyper Converged Infrastructure to support current and future compute needs. Lead Active Directory Services administration and management to include design, cleanup and routine maintenance and configuration Server Builds - Windows and Linux Perform on-call duties on a weekly rotation Functional Knowledge, Skills, and Competencies: Strong communication, collaboration and problem solving skills with a track record of delivering production grade systems in a team environment Demonstrated previous experience, hands-on technical architecture skills and depth across multiple technologies. Technology areas to include Cloud, Virtualization, Network, Compute, and Storage Deep knowledge and experience in architecting infrastructure solutions on top of public cloud infrastructure, preferably on Google Cloud Platform (GCP) Demonstrable experience with Hyper Converged Infrastructure an advantage. Experience with Nutanix hardware is a plus Knowledge in AD architecture and infrastructure (LDAP, Directory Replication, group policy, security, schema changes, etc.) Excellent troubleshooting and analysis skills Excellent written and verbal communications skills with external customers Experience of Incident and Request Management process as defined by ITIL v3 and Windows Servers Proficiency in scripting and automation using languages such as Python, Bash, or PowerShell. Discover what awaits you Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation. Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging. Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities. Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness. Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.) Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role). Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future. Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual. Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come.