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About the job

Join Our Journey in Transforming Data into Insights

Do you have a passion for data, and for sharing that passion with others? Data serves as a crucial resource that informs decision-making and drives innovation across virtually all aspects of society and industry. At CluedIn, you will assist in enabling organisations to make informed decisions, improve productivity, and drive innovation.

Why Choose To Work in CluedIn?

  • Lead the Change Be at the forefront of the data revolution.
  • Microsoft-Endorsed Expertise: As the Microsoft-recommended partner for Master Data Management (MDM), leverage cutting-edge solutions with our expertise.
  • Never Stop Growing: Access continuous learning and development opportunities.
  • Strength in Diversity, Power in Unity: Join a diverse team united by innovation.
  • Work Your Way: Enjoy flexible hours and remote work arrangements.
  • Recognition that Counts: A culture that values and recognises your contributions, offering competitive compensation and a comprehensive benefits package.

Ready to check all the boxes? Join CluedIn and be part of something extraordinary.

About CluedIn

We're not just another data management company – we're trailblazers. What makes us special?

  • We're pioneering the future of data management with our graph-based, Azure-native Modern MDM platform. We are reshaping the landscape, making data management quick, simple, and accessible like never before.
  • Trusted by industry leaders worldwide, including Svevia, Envu (formerly Bayer AG), and A.J. Gallagher.
  • Launched the first MDM solution seamlessly integrated with Azure Open AI, setting innovation standards.
  • Our commitment to excellence is reflected in our Five-Star Gartner Peer Insights Reviews, showcasing the satisfaction of our customers and the quality of our solutions.
  • Microsoft-recommended MDM partner seamlessly integrating with Microsoft's data services, including Microsoft Purview, Microsoft Fabric, and more.
  • We're not simply looking for employees – we're seeking innovators, pioneers, and visionaries to join our team. Be part of our 50-strong team, to make your mark and shape the future of data management with us.

So, what does an Infrastructure Implementation Engineer look like at CluedIn?

As our new Infrastructure Implementation Engineer, you will work as part of the customer facing Implementation team. You will work as a critical first part of our customer projects, owning and running the CluedIn deployment process. Your day-to-day job will be a mix of deploying new customers, maintain their instances and improving the deployment process.

Duties/Responsibilities:

  • Remote deployment of CluedIn following processes, system requirements, and customer specific needs.
  • Assist customers on deployment requirements and Azure integrations.
  • Work directly with the implementation team to assist with any questions regarding the deployment and customer infrastructure.
  • Responding to customer requests for application infrastructure support.
  • Impact the product roadmap by identifying key customer issues in the relevant area.
  • Build up an internal and external knowledge base of common issues and resolutions.

Who we're looking for:

Other than the above, here are a few other requirements for the role:

  • Experience working with Azure services in particular in a IaaS or PaaS context, Azure service /vendor certifications a plus.
  • Experience with configuring and using PaaS services, in particular Kubernetes
  • Experience configuring and using IaaS services (like VM, networking, storage).
  • Excellent knowledge of SQL and experience with other query languages (GQL preferred).
  • Networking principles and protocols such as IP subnetting, Network Security Groups, routing, Azure Firewall, ExpressRoute, load balancer, DNS, etc.
  • Experience working with modern search databases (Elastic) and graph data bases (Neo4j) a plus.
  • Working with Azure cloud native tooling.

Company Benefits (or equivalent dependent on country):

  • Stock Options: Eligibility for our stock option program, allowing you to become a vested part of our success and share in the company's growth.
  • Support for Cost of Living: You'll receive cost of living support amounting to £100 per quarter.
  • Home Office Comfort: Benefit from a £500 budget for setting up your home office.
  • Health and Well-Being: Benefit from comprehensive private healthcare, including a healthcare cash plan, life insurance, and access to our Employee Assistance Programme.
  • Time Off: Enjoy 25 days of annual leave plus standard public holidays.
  • Investing in Your Growth: We provide 5 paid training days annually, allowing you dedicated time away from work to focus on your professional development.
  • Flexible Work Environment: Embrace a flexible working environment with a remote-first policy.
  • "Work From Anyway": As part of our employee well-being strategy, we offer the flexibility for employees to work from various locations, including abroad, for up to 120 days per year.
  • Team Adventures: Come along on thrilling team excursions, with our next journey set to take place in Japan.

Equal Opportunities statement:

CluedIn is constantly working to maintain and improve our inclusive, friendly workplace. We ensure that both applicants and our people receive unbiased treatment without discrimination on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race or any other protected characteristic.

We are happy to discuss flexible and agile approaches to working for all our roles – we can't promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team.
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