Let's begin! AVP-Production Support Analyst (10752) chez Moody's Investors Service, Inc.

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

Moody’s External Website Posting Website:

Employer: Moody's Investors Service, Inc.

Title: AVP-Production Support Analyst

Location: 1414 South Tryon Street, Charlotte, NC 28203

Duties: Collaborate with development teams to design and develop robust solutions to meet client requirements for functionality, scalability and performance. Ensure product technical issues are timely resolved. Oversee high availability and stability of systems utilizing a host of technical tools and processes to ensure that the internal and external users can access services. Responsible for developing system and application monitoring strategies to proactively identify and resolve potential system issues impacting business functions. Provide technical support
using knowledge of complex technology to solve problems and support new projects. Promote technical leadership to entry-level and junior engineers in a complex enterprise environment and provide guidance to process improvements and established policies. Responsible for strategizing automation solutions to get rid of manual processes. Implementing technical solutions for site reliability of the Infrastructure and managing the environment. Provides mentorship and solution guidance for the team and demonstrating the role of a senior architect. Set guidelines and processes for the team to comply with the best practices and compliance requirements.

Requirements: Requires a Bachelor’s degree or foreign equivalent in Computer Science, Information Technology or related technical field plus five (5) years of progressively responsible experience as a Software Engineer, Assistant Consultant, or related position designing, building, and configuring applications. Must have experience with the following: planning, designing, and utilizing programming languages including C#, ASP.NET, VB.NET, MSBuild, TFS, Java, Maven, Javascript, HTML, SQL Database, and related technologies to write new code or modify existing code for software enhancements and/or development of new products and features; working with enterprise data
warehouses and dimensional data; creating and maintaining Jenkins pipelines for CI/CD-as-code; monitoring tools including splunk, or appdynamics; and creating technical proofs-of concept, including installation, configuration, and integration of new software technologies.

For US-based roles only: the anticipated hiring base salary range for this position is $154,669 to $180,250, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody’s also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.

To apply, please submit resume through careers.moodys.com or via e-mail at [email protected]. Please refer to Job Ref. 10752.

For US-based roles only: the anticipated hiring base salary range for this position is $154,669 -  $180,250, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody’s also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion or creed, national origin, ancestry, citizenship, marital or familial status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email [email protected]. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law. Click here to view our Pay Transparency Nondiscrimination statement. Click here to view our Notice to New York City Applicants.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNet

Please note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee’s tenure with Moody’s.