- Professional
- Bureau à Austin
The Role and What You’ll Do:
The Technology Vendor Specialist will play a central role in shaping and maintaining the operational integrity of our technology systems at On Location. Reporting directly to the Director of System Optimization, this role focuses on strategic, automated workflow execution, tooling lifecycle management, vendor coordination, and operational reporting. The ideal candidate brings a strong process mindset, strong organization skills, attention to detail, and the ability to work cross-functionally across departments.
Key Responsibilities:
Process Ownership:
Maintain and improve existing operational SOPs, workflows, and documentation, and create additions where there are gaps.
Identify process gaps and inefficiencies, proposing actionable solutions with an automation-first mindset.
Serve as a key point of coordination across Technology and other teams for operational needs.
Vendor & Contract Management:
Coordinate and automate the vendor intake process, including managing related documentation and records.
Manage requests related to onboarding and offboarding for all vendors.
Partner with relevant stakeholders to track renewals, contractual obligations, and security documentation.
Support efforts to evaluate tool redundancy, identify opportunities to streamline operations for cost efficiency, and identify unauthorized use of tools.
Tooling Lifecycle Management:
Oversee the internal technology tools and systems throughout their lifecycle, from intake to retirement.
Partner with relevant departments to ensure technology policies and access management align with corporate standards.
Maintain documentation, access tracking, and audit preparedness related to technology tools.
Operational Reporting & Insights:
Track and report on access volume, onboarding metrics, and license utilization.
Collaborate with data and technical services teams to deliver reporting that informs business decisions.
Create and maintain structured logs and templates for recurring reporting needs.
You Have These:
Ability to assess vendors for compliance risks and support legal/procurement in documentation reviews
SlackOps experience and replacing manual processes with workflow automations (e.g., using Workflow Builder)
Experience working in or alongside an enterprise IT, systems, or procurement team
Prior involvement in onboarding/offboarding workflows or user lifecycle management
Exposure to access reviews, compliance audits, or security-driven operations
Clear, effective communicator who can translate cross-functional needs into structured operational plans
Proficient in handling spreadsheets, creating reports to analyze data, and utilizing basic dashboard tools for monitoring key metrics and supporting informed decision-making
We’d Love If You Also Have These:
Experience with Power BI or similar business intelligence platform
Basic scripting (e.g., Powershell, Python), automation (e.g., Power Automate), and/or integration experience (e.g., Zapier)
Travel:
Travel is only required for offsites, workshops, and training/conferences/events.
How we work:
On Location is at the center of sports and entertainment and is a largely relationship-based business. To foster an environment of collaboration, develop our future talent, and build on relationships across leadership, peers, and teams, we work from the office 1-2 days per week for those who are based out of cities where there are available team offices/hubs. We see immeasurable value internally and throughout the core of the businesses we support.
Don’t meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
