Admissions Coordinator - Gracedale Nursing Home en Northampton County, PA
Northampton County, PA · Nazareth, Estados Unidos De América · Onsite
- Professional
- Oficina en Nazareth
About the Department
In order to be considered for this position, applicants must successfully submit a completed application prior to the posting deadline. Applications submitted with incomplete or missing education and/or work experience sections will be considered incomplete and will not be reviewed. These applicants will be disqualified from consideration. The attachment of a resume to the application does not fulfill this requirement and will not prevent incomplete applications from being rejected. Education and work experience fields must be completed, regardless of the presence of an attached resume.
Once the posting closes, all applications will be reviewed. The information provided on the application will be utilized to determine whether or not each applicant meets the Minimum Requirements for this position as noted in the Job Description. We encourage all applicants to provide a comprehensive, concise history of their education, certification, licensing, and employment history. Please read the Minimum Requirements thoroughly and then demonstrate that you meet these requirements on your application.
For questions regarding this posting, please contact Sherry Christman, Human Resources Analyst at [email protected] or 610-829-6382.
Position Duties
GENERAL PURPOSE
The Admissions Coordinator position is responsible for all aspects of the Gracedale Nursing Home admissions process, marketing, and the management of referrals. This position works toward increasing the nursing home census and strives to promote/foster a good reputation on behalf of the facility throughout the community.
SUPERVISION RECEIVED
This position reports directly to the Nursing Home Administrator.
SUPERVISION EXERCISED
This position is responsible for supervision over the following classifications: Clinical Liaison and Secretary 2 – Social Services.
ESSENTIAL DUTIES OF THE POSITION
Records/logs all referrals. Communicates with all referrals to ensure successful admission to Gracedale.
Responsible for assimilation, tours, clinical evaluations, payment coverage confirmations, and obtaining signatures on contracts, consent forms, and other authorizations.
Coordinates transfer of care with continuity.
Designs marketing plans. Markets the facility and services to the referral community. Collects market place feedback to provide to management and for utilization in the development of new or expanded services. Chairs the marketing committee.
Represents Gracedale Nursing Home and services provided at community events.
Establishes payer type for each admission and works with the Business Office to ensure proper billing and coverage.
Tracks customer flow records for benchmark and performance evaluation. Prepares monthly report on department activity and results.
Communicates regularly with all referral sources.
Tracks bed availability including bed holds (paid and unpaid) and offers beds as available and appropriate.
Supervises Clinical Liaison and works closely in accomplishing departmental and Gracedale goals.
Works with the Nursing Home Administrator to interface with all Gracedale departments to ensure successful and satisfactory admission processes, continuity of care, and quality services. Provides customer service training to new hires and as needed or requested by Nursing Home Administrator.
*An employee assigned to this title shall perform a majority, but may not perform all, of the duties listed in this job description. Conversely, minor level duties performed on the job may not be listed. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
REQUIRED MINIMUM QUALIFICATIONS
EDUCATION & EXPERIENCE: Graduation from an accredited college or university with a Bachelor's degree in Social Work or other human services field such as Sociology, Special Education, Rehabilitation, Counseling or Psychology; AND
At least three (3) years of full-time professional work experience in a health care facility, preferably in long term care. Clinical and/or nursing experience is preferred.
All employees of Gracedale Nursing Home will be required to attend Feeding Program training.
KNOWLEDGE, SKILLS, AND ABILITIES
Thorough knowledge of the methods and techniques used in gathering and analyzing information pertaining to the admission process, discharge, and eligibility for reimbursement for services in a long-term care facility.
Knowledge of Medicare, Medicaid, and private insurance rules and procedures with an understanding of payer types and what coverage(s) are available for long term care.
Knowledge of management/supervisory techniques including the ability to plan, assign, and review the work of subordinate employees.
Knowledge of sales and marketing strategies required in long-term care.
Skill in eliciting information from, and/or providing explanations to, patients and their families on personally sensitive or confidential issues.
Ability to establish and maintain effective working relationships with associates, patients, their families, representatives of other social service agencies, and other facility personnel.
Ability to operate a personal computer and secure information from established data processing, spreadsheet, word processing, database, and graphics programs.
Ability to read, write, speak, understand, and communicate in English to perform the duties of this position.
TOOLS AND EQUIPMENT
Telephone, personal computer (including word processing and spreadsheet software), calculator, fax machine, copy machine, and paper shredder.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to walk, sit, talk, or hear.
The employee must occasionally lift and/or move up to twenty-five (25) pounds.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of this job, the employee may work in different work site locations, primarily in a patient-care environment with occasional time spent in an office.
The noise level in the work environment is usually quiet.
SELECTION GUIDELINES
Formal application, rating of education and experience, interview, and reference check as well as job related tests may be required.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
FLSA STATUS: FLSA EXEMPT (NOT ELIGIBLE FOR OVERTIME)
DESIGNATION: CAREER SERVICE
PAY GRADE: CS/GR28
UNION STATUS: NON-UNION
