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About the job
Responsibilities:
- Data Entry: Accurately input and maintain data related to travel bookings, reservations, client profiles, and other travel-related information in the company's database.
- Quality Assurance: Conduct regular audits and quality checks to ensure the accuracy and integrity of data entered into the system.
- Record Management: Organize and maintain digital and physical records, ensuring easy access and retrieval of information as needed.
- Reporting: Generate and distribute reports on key performance metrics, booking trends, and other relevant data to support decision-making and strategic planning.
- Communication: Collaborate with internal teams, including reservations, customer support, and management, to ensure accurate and timely exchange of information.
- Documentation: Prepare and organize documentation related to bookings, reservations, contracts, and client communications in accordance with company policies and procedures.
- Process Improvement: Identify opportunities for process improvement and efficiency enhancement within the data management workflow, contributing to overall operational excellence.
- Compliance: Ensure compliance with data protection regulations and company policies regarding the handling and safeguarding of sensitive information.
- Competitive pat with opportunities for performance-based bonuses.
- Remote work flexibility, allowing for a comfortable and convenient work-from-home setup.
- Opportunities for career growth and advancement within a reputable travel company.
- Access to exclusive travel discounts and perks.
- Comprehensive training and support to excel in the role.
- Health insurance coverage and other benefits package.
- High school diploma or equivalent (Bachelor's degree preferred).
- Previous experience in data entry, administrative support, or a related field is advantageous.
- Meticulous attention to detail and accuracy in data entry and record management.
- Strong organizational skills with the ability to prioritize tasks and manage time effectively.
- Proficiency in using Microsoft Office suite, particularly Excel, Word, and Outlook.
- Excellent communication skills, both verbal and written, with a professional demeanor.
- Ability to work independently and collaboratively in a remote team environment.
- Familiarity with travel industry terminology and booking systems is a plus.