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Site Reliability Engineer (Europe)

Overview

DreamHost is looking for a Site Reliability Engineer with experience deploying and maintaining large scale Linux environments. This role will be primarily focused on system and platform performance and infrastructure automation. Programming experience is required with at least one high level language such as Python or Perl. Experience is required with deploying Linux software and infrastructure via CI automation, and experience automating configuration through tools such as Ansible. Experience deploying large scale monitoring and datastore platforms with technology such as ELK, Grafana, Redis, Prometheus is a big plus, as well as hands on experience with VM and container platforms such as OpenStack, LXC, Podman, Docker, and Kubernetes. This role will involve building and growing platforms using the tools previously mentioned in order to support the operation of various teams at DreamHost. This role will be working closely with a group of Linux Systems Engineers, Developers, Security Engineers, Network Engineers, and Database Engineers in order to perform and succeed both as a team and individually.

Responsibilities

• Monitor and test system performance across a variety of Linux based infrastructure in an automated manner; prepare and deliver performance statistics and reports.
• Design and deploy new internal tools, applications, and operating systems in an automated and easily maintainable fashion.
• Modify and improve existing tooling, automation, and processes to improve efficiency, improve performance, and reduce technical debt.
• Create and maintain documentation as it relates to system and application configuration and processes.
• Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems.
• Assist in the planning and execution of operating system and software upgrades.
• Provide general assistance for Tech Support, Operations, Data Center Operations.
• Perform general documentation, classes, training, and diagramming
• Conduct research on emerging technologies in support of systems development efforts, and recommend technologies that will increase cost effectiveness, systems flexibility, maintainability, and performance
• Provide technical and process guidance to junior members of the team
• Ensure compatibility and interoperability of deployed systems
• Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems
• Conduct research on software and systems products to justify recommendations and to support purchasing efforts

Requirements

• Exceptional analytical, conceptual, and problem-solving abilities
• Excellent architecture and technical support documentation skills
• Strong interpersonal and consultative skills
• Ability to conduct research into emerging technologies and trends, standards, and products as required
• Able to prioritize and execute tasks in a high-pressure environment
• Experience working in a team-oriented, collaborative environment
• Ability to effectively present and communicate information to both technical and non-technical individuals and groups
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
• Experience with automation tools, ideally Ansible
• Senior level systems operations experience in a large-scale Linux environment
• Proven experience in overseeing the design, development, and implementation of software systems, applications, and related products
• Proven experience with systems planning, security principles, and general software management best practices
• Working technical knowledge of current software protocols, and Internet standards, including TCP/IP, DNS, HTTP
• Excellent software troubleshooting experience
• Working technical knowledge with Python and Bash
• Experience building and consuming APIs
• Competence with testing, flowchart, and data mapping tools and procedures

**DreamHost provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.**