Matlab Remote- & Homeoffice Jobs in Australien

Sub-Saharan AfricaAt Element Biosciences, we are passionate about our mission to empower the scientific community with more freedom and flexibility to accelerate our collective impact on humanity. We have built a highly efficient product-driven organization where employees can learn, grow, and thrive in a challenging but encouraging environment. We are committed to scientific integrity, collegiality, honesty, objectivity, and openness.Sub-Saharan Africa

Sub-Saharan AfricaWe are seeking an experienced Sub-Saharan AfricaSenior Field Service Engineer Sub-Saharan Africawho will play a pivotal role supporting our growing customer base in theAPJ Region. This is an incredible opportunity for someone who is passionate about providing field service support to both direct customers and Element’s Channel Partner service personnel. We are looking for candidates with a solid background in the NGS industry and relevant experience working with Channel Partners in the APJ region.Sub-Saharan Africa

Sub-Saharan AfricaIf you possess the following and want to make a meaningful impact, we invite you to explore this role.Sub-Saharan Africa

Sub-Saharan AfricaEssential Functions And ResponsibilitiesSub-Saharan Africa

• Sub-Saharan AfricaProvide onsite installation, qualification, upgrades, repairs and preventative maintenance service on next generation sequencers for direct customersSub-Saharan Africa
• Sub-Saharan AfricaSupport APJ Channel Partner service personnel teams with escalation troubleshooting, both virtually and in-personSub-Saharan Africa
• Sub-Saharan AfricaCollaborate with internal Service & Support partners to resolve customer issues and improve processesSub-Saharan Africa
• Sub-Saharan AfricaAssist with technical on-boarding and training activities of Channel Parter Service PersonnelSub-Saharan Africa
• Sub-Saharan AfricaCommunicate product updates and new product offerings to regional service partners and potential end customersSub-Saharan Africa
• Sub-Saharan AfricaIdentify system root causes and resolving product issues in the fieldSub-Saharan Africa
• Sub-Saharan AfricaAssess maintenance/service needs and implementing a plan of action for instrument serviceSub-Saharan Africa
• Sub-Saharan AfricaDisplay professionalism, understanding, tact and technical knowledge in all customer interactionsSub-Saharan Africa
• Sub-Saharan AfricaImplement and follow policies that pertain to the handling of spare parts: ordering, usage, returns, physical count, car stock management, etcSub-Saharan Africa
• Sub-Saharan AfricaUtilize service CRM software to accurately document work in a timely mannerSub-Saharan Africa
  
  
  

Sub-Saharan AfricaEducation And ExperienceSub-Saharan Africa

• Sub-Saharan AfricaBachelor Degree or MS with 8+ years of relevant experience in engineering, physics, biology, chemistry or related field (or equivalent combination of education and industry experience)Sub-Saharan Africa
• Sub-Saharan AfricaExperience with NGS sequencing instrument and sequencing run setup preferredSub-Saharan Africa
• Sub-Saharan AfricaAbility to troubleshoot issues with complex laboratory equipment involving chemistry, software and hardwareSub-Saharan Africa
• Sub-Saharan AfricaExperience working with indirect support channels, distributors, and international partnersSub-Saharan Africa
• Sub-Saharan AfricaAbility to work cross-functionally and drive various service-related projects with minimal supervisionSub-Saharan Africa
• Sub-Saharan AfricaProven track record of working on teams that have taken products from concept to marketSub-Saharan Africa
• Sub-Saharan AfricaExperience developing or servicing scientific instrumentation involving optics, fluid handling and thermal systemsSub-Saharan Africa
• Sub-Saharan AfricaExperience with multiple full life cycle product launches preferredSub-Saharan Africa
• Sub-Saharan AfricaProficient with data collection and analysis tools (eg: in MATLAB, Python, C++ or Java) preferredSub-Saharan Africa
• Sub-Saharan AfricaExperience with fluorescence microscopy helpfulSub-Saharan Africa
• Sub-Saharan AfricaExcellent verbal and written communications skills, including technical writing abilitiesSub-Saharan Africa
• Sub-Saharan AfricaMust be flexible in working hours as this position may require customer support during non-regular business hoursSub-Saharan Africa
• Sub-Saharan AfricaDemonstrated account management skills preferredSub-Saharan Africa
• Sub-Saharan AfricaFluent in English and another second language is a plusSub-Saharan Africa
  
  
  

Sub-Saharan AfricaPhysical RequirementsSub-Saharan Africa

• Sub-Saharan AfricaFrequently moves boxes weighing up to 20 poundsSub-Saharan Africa
• Sub-Saharan AfricaMust be flexible in working hours as this position may require customer support during non-regular business hoursSub-Saharan Africa
  
  
  

Sub-Saharan AfricaLocation:

• Sub-Saharan AfricaRemote – APJ Region basedSub-Saharan Africa
  
  
  

Sub-Saharan AfricaTravelSub-Saharan Africa

• Sub-Saharan AfricaInternational travel up to 50%Sub-Saharan Africa
  
  
  

Sub-Saharan AfricaJob TypeSub-Saharan Africa

• Sub-Saharan AfricaFull-time/ExemptSub-Saharan Africa
  
  
  

Sub-Saharan AfricaPlease note: Base compensation will depend on multiple factors, including geographic location, qualifications, and experience.Sub-Saharan Africa

Sub-Saharan AfricaWe foster an environment such that all people are afforded the freedom to pursue their passions without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.Sub-Saharan AfricaSub-Saharan Africa