Devops-automation-tools Remote- & Homeoffice Jobs in Ireland

Europe, Middle East and AfricaAbout The CompanyEurope, Middle East and Africa

Europe, Middle East and AfricaCybereason is on a mission to reverse the adversary advantage by empowering defenders with ingenuity and technology to end cyber attacks.Europe, Middle East and Africa

Europe, Middle East and AfricaWe have the technology, and now we are looking to expand our talent! - Come and talk to us about joining a market leader and a diverse team of passionate people who win as one, ensuring a customer-first approach is core to everything we do and never giving up on reversing the adversary advantage.Europe, Middle East and Africa

Europe, Middle East and AfricaWe are considering candidates located in Ireland .Europe, Middle East and Africa

Europe, Middle East and AfricaYou’ll be part of our Global Technical Support groupEurope, Middle East and Africa

Europe, Middle East and AfricaThe technical support organization is a global team obsessed with providing excellent support to Cybereason valued customers, as well as partners and internal stakeholders. Our services include acting as the technical focal point for customers, investigating and analyzing complex technical scenarios and providing innovative solutions for our customers’ needs.Europe, Middle East and Africa

Europe, Middle East and AfricaIn This Position You WillEurope, Middle East and Africa

• Europe, Middle East and AfricaHandle incoming support cases and calls of existing and new customers under defined SLA’sEurope, Middle East and Africa
• Europe, Middle East and AfricaFind creative, out of the box solutions to unique problemsEurope, Middle East and Africa
• Europe, Middle East and AfricaCollaborate with Product, DevOps and R&D teams to investigate and solve technical product issuesEurope, Middle East and Africa
• Europe, Middle East and AfricaWork closely with the company’s Customer success and Sales teams, as well as our global customers across multiple territories and regionsEurope, Middle East and Africa
• Europe, Middle East and AfricaMaintain a list of known issues, workarounds, and planned fixes in order to contribute to our ever growing knowledge baseEurope, Middle East and Africa
  
  

Europe, Middle East and AfricaWe Are Looking ForEurope, Middle East and Africa

Europe, Middle East and AfricaMust have-Europe, Middle East and Africa

• Europe, Middle East and AfricaMinimum 1-2 years of support experience working on a wide range of security products.Europe, Middle East and Africa
• Europe, Middle East and AfricaHands-on experience with LinuxEurope, Middle East and Africa
• Europe, Middle East and AfricaHands-on experience with troubleshooting on Windows environments (client and server)Europe, Middle East and Africa
• Europe, Middle East and AfricaHands-on experience with Network andor Endpoint Security ProductsEurope, Middle East and Africa
• Europe, Middle East and AfricaThorough understanding of network protocols and technologies (TCP/IP, HTTP, Proxies and Load Balancers)Europe, Middle East and Africa
• Europe, Middle East and AfricaHands-on experience with Virtualization technologies such as VMWare and Hyper-VEurope, Middle East and Africa
• Europe, Middle East and AfricaStrong troubleshooting and problem solving skills - must have technical understanding and troubleshooting experience in Security Products and Linux or Windows environmentsEurope, Middle East and Africa
• Europe, Middle East and AfricaStrong English communications skills - written and verbalEurope, Middle East and Africa
• Europe, Middle East and AfricaTeam Player with collaborative work style - A Must!Europe, Middle East and Africa
• Europe, Middle East and AfricaNaturally curious and excited to learn new technologiesEurope, Middle East and Africa
• Europe, Middle East and AfricaService oriented approach with strong client-focused skills, able to process and explain technical information in various levels
  
  

Europe, Middle East and AfricaNice to have-Europe, Middle East and Africa

• Europe, Middle East and Africa1-2 years relevant work experience in the XDR/SIEM security domain.Europe, Middle East and Africa
• Europe, Middle East and AfricaWorking knowledge of big data platforms such as Google Chronicle, Elasticsearch, or SplunkEurope, Middle East and Africa
• Europe, Middle East and AfricaProven experience with Bash and PythonEurope, Middle East and Africa
• Europe, Middle East and AfricaExperience with databasesEurope, Middle East and Africa
• Europe, Middle East and AfricaWindows troubleshooting tools & skillsEurope, Middle East and Africa
• Europe, Middle East and AfricaExperience with Apache, Tomcat or JavaEurope, Middle East and Africa
• Europe, Middle East and AfricaExperience with AWS/GCPEurope, Middle East and Africa
• Europe, Middle East and AfricaExperience with Jenkins, Ansible and PuppetEurope, Middle East and Africa
• Europe, Middle East and AfricaPractical knowledge and hands-on experience in Offensive SecurityEurope, Middle East and Africa
  
  

Europe, Middle East and AfricaMore About CybereasonEurope, Middle East and Africa

Europe, Middle East and AfricaOur culture and how we operate reflects in our shared values. Our #Defenders are individuals with diverse skill sets and backgrounds who are driven to innovate and scale with our growing organization. We are a team that strives to learn from each other, solve challenging problems, and work collaboratively toward our goal of reversing the adversary advantage.Europe, Middle East and Africa

Europe, Middle East and AfricaCore ValuesEurope, Middle East and Africa

• Europe, Middle East and AfricaWin As One: The power of an individual is less than the power of a team.Europe, Middle East and Africa
• Europe, Middle East and AfricaEver Evolving: Change keeps us at the forefront, so we encourage it.Europe, Middle East and Africa
• Europe, Middle East and AfricaDaring: To achieve the impossible, we must dare to be different.Europe, Middle East and Africa
• Europe, Middle East and AfricaObsessed with Customers: We believe gaining our customers’ trust is the most important part of what we do.Europe, Middle East and Africa
• Europe, Middle East and AfricaNever Give Up: We are tenacious and resilient, and we never stop.Europe, Middle East and Africa
• Europe, Middle East and AfricaUbU: We believe people can only unlock their full potential when they work somewhere that accepts who they are.Europe, Middle East and Africa
  
  

Europe, Middle East and AfricaIf these values resonate with you and our vision excites you, join us today and help us end cyber attacks from the endpoint to everywhere! #DefendersEurope, Middle East and Africa

Europe, Middle East and AfricaDon’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Cybereason we are dedicated to building a diverse, inclusive, and authentic workplace (#uBu), so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.Europe, Middle East and Africa

Europe, Middle East and Africa