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At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.
Department Overview
At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.
As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command centre software, enabling collaboration in more powerful ways.
Control Room Solutions provide the backbone for emergency response in the UK & Europe. Our applications help 999 operators respond to calls from the public and dispatch out nearby responders, enabling the right response when every second counts.
As our solution has grown from a small startup to one of the leading offerings for Fire & Police agencies, our customers now trust us to solve more of their problems. We are building new products to increase the safety and efficiency of emergency response agencies, and ultimately to help our customers save lives.
Job Description
This role is primarily remote with occasional travel to our UK offices and sites.
The role of the Technical Project Manager (TPM) is to oversee all aspects of the deployment of a Motorola Solutions Control Room Solution (CRS) to a strategically important customer or potentially a number of customers. The TPM will be the primary point of contact with the customer in relation to all deployment and technical issues and will manage any backup resources required in support of these activities.
A Technical Project Manager is a subject-matter expert who uses their technical background to bridge the gap between the product and technical side of product development. They breathe life into a product by enacting the vision and direction defined in the product roadmap.
Additionally, they have an exhaustive understanding of the company’s technology. This allows them to guide the product strategy and communicate it to the development team. It’s safe to say that Technical Project Managers hold together the technical and business sides of an organisation.
Typical activities involved in the delivery of a Motorola Solutions software solution for which the Technical Project Manager is responsible include:
- Capturing and documenting customer requirements, including business process analysis, technical analysis, etc.
- Producing a solution specification / design and agreeing this with the customer
- Producing a resourced project plan and agreeing this with the customer
- Managing the development and testing of the solution in alignment with the agreed project plan
- Deployment and customer sign-off of the solution
This role is primarily remote with occasional travel to our UK offices and customer sites for specific planned events.
Basic Requirements
- A formal qualification (Degree) in Computing Science or equivalent experience
- Experience of managing the delivery of large and complex software solutions to major customers
- Experience of software deployment to UK bluelight (police and fire) agencies is highly desirable
- Experience of UK bluelight (police and fire) Control Room operations is highly desirable
- Proven experience in managing customer requirements
- Proven leadership and motivation of virtual teams
- Excellent communication skills both written and verbal
- Technical experience sufficient to manage and convey issues relating to complex software issues
- Knowledge of AGILE Project management principles - with certification or working towards certification
- Competitive salary and bonus schemes.
- Two weeks additional pay per year (holiday bonus).
- 25 days holiday entitlement + bank holidays.
- Attractive defined contribution pension scheme.
- Employee stock purchase plan.
- Flexible working options.
- Private medical care.
- Life assurance.
- Enhanced maternity and paternity pay.
- Career development support and wide ranging learning opportunities.
- Employee health and wellbeing support EAP, wellbeing guidance etc.
- Carbon neutral initiatives/goals.
- Corporate social responsibility initiatives including support for volunteering days.
- Well known companies discount scheme.
10-25%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes
Company
Motorola Solutions UK Limited
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].