About Our Client

Our client is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, they are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make their vision for mental healthcare a reality, they're building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, they've empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. They've raised more than $178mm of funding from various investors.

What You'll Be Doing:

The hiring company is looking for a Manager of Credentialing Special Projects who is passionate about improving the landscape for mental healthcare. In this role, you'll lead a team of 5-6 Operations Associates in developing and implementing innovative the no-code workflows and automations that dictate their credentialing system. This system is ultimately what allows them to enroll their mental health providers in new insurance plans so that they can bring accessible mental healthcare to more clients. The Manager of Credentialing Special Projects will report directly to the Director of Credentialing Strategy & Operations within the Insurance Operations Department.

In this role, you'll:

• Lead, coach, and manage a team of Ops Associates on the Credentialing Operations team
• Oversee the design and implementation of 8-10 net-new payor builds or process improvements per quarter
• Manage roadmap for ongoing improvements to Credentialing operational workflows
• Collaborate cross-functionally with various teams to ensure efficient onboarding of mental health providers
• Work closely with other team members to identify process breakdowns, develop improvement plans, and implement solutions to scale operations
• Continuously improve systems to support scaling infrastructure

Salary range:

$107,681 - $140,760

You'll Be a Good Fit If You:

• Have 3+ years of experience leading strategic projects and teams at health tech organizations
• Are focused on creating efficient processes and driving operational improvements
• Have a deep understanding of how processes impact key performance indicators
• Can solve problems using data analyses and prioritize initiatives effectively
• Are highly organized and able to keep projects and priorities on track
• Are proficient with tools like Excel and experienced with no-code solutions
• If you don’t meet every single requirement, but are still interested in the job, please apply

Benefits

• Drive impact within the mental healthcare landscape from day one
• Comprehensive health insurance plans, including dental and vision
• Wellness benefits include flexible working hours, generous PTO, mental health initiatives, team meditation, wellness stipend, and more
• Continuous learning opportunities
• Competitive salary
• The opportunity to help build a rapidly scaling organization