Europe, Middle East and AfricaElastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Europe, Middle East and AfricaElastic is a distributed companyEurope, Middle East and Africa with Elasticians around the globe. Learn more at Europe, Middle East and Africaelastic.coEurope, Middle East and AfricaEurope, Middle East and Africa.Europe, Middle East and Africa

Europe, Middle East and AfricaThe primary responsibility of the Collection Analyst is to collect payments on outstanding Accounts Receivables. This individual should possess strong time-management and communication skills.Europe, Middle East and Africa

Europe, Middle East and AfricaWhat you will be doingEurope, Middle East and AfricaEurope, Middle East and Africa:Europe, Middle East and Africa

• Europe, Middle East and AfricaCollect on business-to-business accounts in an effort to reduce Accounts Receivable and minimize bad debt exposure.Europe, Middle East and Africa
• Europe, Middle East and AfricaContact customers, via email and phone, to secure outstanding balances.Europe, Middle East and Africa
• Europe, Middle East and AfricaPerform account reconciliations, as needed, to resolve any account discrepanciesResolve Unapplied and Unidentified Cash Payments to ensure proper posting to the customer account.Europe, Middle East and Africa
• Europe, Middle East and AfricaWork with customers that have delinquent balances to negotiate payment plans.Europe, Middle East and Africa
• Europe, Middle East and AfricaProcess customer credit card payments. Address any credit card declines with the customer.Europe, Middle East and Africa
• Europe, Middle East and AfricaRespond to customer inquiries within a 24 - 48-hour time period.Europe, Middle East and Africa
• Europe, Middle East and AfricaConfer with management to determine if additional actions are required for delinquent accounts.Europe, Middle East and Africa
  
  

Europe, Middle East and AfricaWhat you bring along:Europe, Middle East and Africa

Europe, Middle East and AfricaHigh level of enthusiasm and pride in your work, you have a strong ability to learn, and you see change and challenges as opportunities to make things better.Europe, Middle East and Africa

Europe, Middle East and AfricaYou have experience in a fast-paced, high-growth, global environment and you are no stranger to building and optimizing the processes necessary to keep us growing without stumbling.Europe, Middle East and Africa

Europe, Middle East and AfricaIf that's you, hopefully you also have:Europe, Middle East and Africa

• Europe, Middle East and AfricaDegree preferably in Accounting, Finance, or BusinessEurope, Middle East and Africa
• Europe, Middle East and Africa2+ years of professional experience in A/R & CollectionsEurope, Middle East and Africa
• Europe, Middle East and AfricaStrong communication skills, both verbal and writtenEurope, Middle East and Africa
• Europe, Middle East and AfricaStrong attention-to-detail, robust analytical skills and multitasking capabilitiesEurope, Middle East and Africa
• Europe, Middle East and AfricaStrong customer service and creative problem solving skillsEurope, Middle East and Africa
• Europe, Middle East and AfricaStrong ability to work independently, prioritize and balance multiple projects simultaneously in a distributed, dynamic, fast-paced and deadline driven environmentEurope, Middle East and Africa
• Europe, Middle East and AfricaAccustomed to working with multiple stakeholders to resolve issues, ability to interact with senior leadership and internal partnersEurope, Middle East and Africa
• Europe, Middle East and AfricaProficiency in MS Office, G-Suite applications, advanced Excel skills including pivot tables and VLOOKUPsEurope, Middle East and Africa
• Europe, Middle East and AfricaFlexibility to scale to different opportunities as they arise within the department to broaden your overall skillsEurope, Middle East and Africa
• Europe, Middle East and AfricaPositivity! We each love what we do and believe that a positive attitude mattersEurope, Middle East and Africa
  
  

Europe, Middle East and AfricaBonus Points:Europe, Middle East and Africa

• Europe, Middle East and AfricaExperience in SAAS/software industryEurope, Middle East and Africa
• Europe, Middle East and AfricaExperience with foreign currency and multiple international subsidiaries EMEA, APAC, NAEurope, Middle East and Africa
• Europe, Middle East and AfricaExperience with Netsuite, Salesforce and G SuiteEurope, Middle East and Africa
• Europe, Middle East and AfricaFluent in reading, writing and speaking French / German / any additional European languageEurope, Middle East and Africa
  
  

Europe, Middle East and AfricaAdditional Information - We Take Care Of Our PeopleEurope, Middle East and Africa

Europe, Middle East and AfricaAs a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.Europe, Middle East and Africa

Europe, Middle East and AfricaWe strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.Europe, Middle East and Africa

• Europe, Middle East and AfricaCompetitive pay based on the work you do here and not your previous salaryEurope, Middle East and Africa
• Europe, Middle East and AfricaHealth coverage for you and your family in many locationsEurope, Middle East and Africa
• Europe, Middle East and AfricaAbility to craft your calendar with flexible locations and schedules for many rolesEurope, Middle East and Africa
• Europe, Middle East and AfricaGenerous number of vacation days each yearEurope, Middle East and Africa
• Europe, Middle East and AfricaDouble your charitable giving - We match up to $1500 (or local currency equivalent)Europe, Middle East and Africa
• Europe, Middle East and AfricaUp to 40 hours each year to use toward volunteer projects you loveEurope, Middle East and Africa
• Europe, Middle East and AfricaEmbracing parenthood with minimum of 16 weeks of parental leaveEurope, Middle East and Africa
  
  

Europe, Middle East and AfricaDifferent people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.Europe, Middle East and Africa

Europe, Middle East and AfricaWe welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.Europe, Middle East and Africa

Europe, Middle East and AfricaApplicants have rights under Federal Employment Laws, view posters linked below: Europe, Middle East and AfricaFamily and Medical Leave Act (FMLA)Europe, Middle East and Africa Poster; Europe, Middle East and AfricaPay Transparency Nondiscrimination ProvisionEurope, Middle East and Africa Poster; Europe, Middle East and AfricaEmployee Polygraph Protection Act (EPPA)Europe, Middle East and Africa Poster and Europe, Middle East and AfricaKnow Your RightsEurope, Middle East and Africa (Poster)Europe, Middle East and Africa

Europe, Middle East and AfricaPlease see Europe, Middle East and AfricahereEurope, Middle East and Africa for our Privacy Statement.Europe, Middle East and Africa

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