Homeoffice Clinical Associate Clinical Associate

Sub-Saharan AfricaHeidi is on a mission to half the time it takes to deliver world-class care. We believe that in 2050 every clinician will practice with AI systems that free them from administrative burden and increase the quality and accessibility of care to patients across the world. Today, we have a suite of tools that modernise the way patients receive and clinicians provide care. Heidi Scribe transcribes consultations to generate clinical notes, documents and next-step actions. These tools are being stitched into a platform that will define a new mode of providing healthcare.Sub-Saharan Africa

Sub-Saharan AfricaWe’ve recently raised our $10M Series A led by Australia's largest VC firm, Blackbird Ventures and we have an ambitious global go-to-market strategy starting with the US. Therefore we’re hiring a Clinical Associate to support the customer success efforts of our clinical AI products, by providing our users with detailed & precise templates to assist with their document generation on Heidi.Sub-Saharan Africa

Sub-Saharan AfricaClinicians using Heidi are able to use custom templates to generate notes and clinical documents according to their preferred format, with the click of a button. Documents can vary in complexity, from simple referral letters & medical certificates, to long specialist notes detailing nuanced details of the consult, in a highly specific format.Sub-Saharan Africa

Sub-Saharan AfricaWhat you’ll do:Sub-Saharan Africa

• Sub-Saharan AfricaUse your clinical aptitude to design and customise specialised note & document templates upon request by clinicians.
• Sub-Saharan AfricaDevelop a deep understanding of our product and the diverse requirements of our users.
• Sub-Saharan AfricaTransform document examples provided by our users, into meticulously crafted templates that are compatible with Heidi.
• Sub-Saharan AfricaCollaborate with users to optimise & enhance their existing templates, enabling them to achieve their desired output .
• Sub-Saharan AfricaProvide exceptional customer support to our users, by promptly addressing inquiries, and efficiently triaging and resolving issues.
  
  

Sub-Saharan AfricaWhat we will look for:Sub-Saharan Africa

• Sub-Saharan AfricaMedical, dental, and allied health students with at least 5-10 hours of availability per week.
• Sub-Saharan AfricaAn extremely organised individual who manages their time effectively.
• Sub-Saharan AfricaSelf-starter who is highly motivated with strong written and verbal communication skillsSub-Saharan Africa
• Sub-Saharan AfricaExceptional problem-solving skills with an analytical and clinician-obsessed mindsetSub-Saharan Africa
• Sub-Saharan AfricaA quick learner who can learn the ropes of Heidi's product, and is able to work autonomously with high levels of accountability
  
  

Sub-Saharan AfricaWhat do we believe in?Sub-Saharan Africa

• Sub-Saharan AfricaWe create unconventional solutions to difficult problems and we build them fast. We want you to set impossible goals and make them happen, think landing a rocket but the medical version.
• Sub-Saharan AfricaYou'll be surrounded by a world-class team of engineers, medicos and designers to do your best work, inspired by our shared beliefs:Sub-Saharan Africa
• Sub-Saharan AfricaWe will stop at nothing to improve patient care across the world.
• Sub-Saharan AfricaWe design user experiences for joy and ship them fast.
• Sub-Saharan AfricaWe make decisions in a flat hierarchy that prioritizes the truth over rank.
• Sub-Saharan AfricaWe provide the resources for people to succeed and give them the freedom to do it.
  

Sub-Saharan AfricaWhy you will flourish with us ???Sub-Saharan Africa

• Sub-Saharan AfricaFlexible work with a 50% hybrid environmentSub-Saharan Africa
• Sub-Saharan AfricaAdditional paid day off for your birthday and wellness daysSub-Saharan Africa
• Sub-Saharan AfricaFull gym access in our Melbourne location and Sydney TBC..
• Sub-Saharan AfricaA generous personal development budget of $500 per annumSub-Saharan Africa
• Sub-Saharan AfricaLearn from some of the best engineers and creatives, joining a diverse teamSub-Saharan Africa
• Sub-Saharan AfricaBecome an owner, with shares (equity) in the company, if Heidi wins, we all winSub-Saharan Africa
• Sub-Saharan AfricaThe rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups
• Sub-Saharan AfricaIf you have an impact quickly, the opportunity to fast track your startup career!Sub-Saharan Africa
  
  

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