Thrasio · Greater Kolkata Area, · Remote
About the job
The Role
As a System Administrator II, you will work across a variety of departments and teams regarding software applications, and internal systems/tools necessary to support the company. You have strong technical acumen and attentively listen to teams to further understand their challenges and desired outcomes and work products. You fully understand what is involved in completing an IT project and/or new implementation.
The candidate should be available to work in the EST time zone.
Responsibilities:
Our Commitments:
Thrasio values diversity, equity, and inclusion and is proud to be an equal opportunity employer. We welcome individuals from all backgrounds and consider all qualified applicants without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, national origin, disability, protected veteran status and any other category protected by applicable law. We strive to create an environment where everyone can thrive. We encourage applicants who meet the minimum criteria to apply, as we believe in the power of diverse perspectives and challenging assumptions.
Diversity:
At Thrasio, we are committed to building a great company - a place I want to work at, a place I can build, a place I can belong. Our goal is to build a diverse, equitable, and inclusive environment that fuels success and growth in the workplace and beyond. We are also committed to recruiting and hiring a diverse team at all levels through fair and unbiased recruitment and hiring practices. Providing diversity-related demographic information during the application process helps us measure our progress towards these goals.
As a System Administrator II, you will work across a variety of departments and teams regarding software applications, and internal systems/tools necessary to support the company. You have strong technical acumen and attentively listen to teams to further understand their challenges and desired outcomes and work products. You fully understand what is involved in completing an IT project and/or new implementation.
The candidate should be available to work in the EST time zone.
Responsibilities:
- Provide remote and in-person support to resolve IT issues
- Manage and support Windows and MacOS Operating Systems
- Perform analysis, diagnosis, and resolution of desktop hardware/software
- Ensure smooth deployment of new applications and integrations
- Updating technical documentation
- Provide any IT-related facility and office support as necessary
- Associate or Bachelor’s degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required
- 3-5+ Years of hands-on experience working in IT Support, Helpdesk, or equivalent roles
- Knowledge of IT Systems including, but not limited to, OKTA, JAMF, Intune, Atlassian, GSuite, Dropbox
- Excellent problem-solving skills
- Experience providing remote support for a mid-size organization
- Excellent verbal and written communication skills
- Ability to lift 25-50 pounds
- The chance to be part of a next-gen consumer goods company that is changing the industry
- A collaborative work environment where cross-functional teams work together to solve problems and achieve common goals
- The opportunity to build together with a talented, diverse and passionate team, and the innovative technology to enable us
- We promote a "none punch in or out" work environment that allows employees to manage their schedules effectively, and maintain a healthy balance
- Competitive salary and benefits package, tremendous on the job learning opportunities
Our Commitments:
Thrasio values diversity, equity, and inclusion and is proud to be an equal opportunity employer. We welcome individuals from all backgrounds and consider all qualified applicants without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, national origin, disability, protected veteran status and any other category protected by applicable law. We strive to create an environment where everyone can thrive. We encourage applicants who meet the minimum criteria to apply, as we believe in the power of diverse perspectives and challenging assumptions.
Diversity:
At Thrasio, we are committed to building a great company - a place I want to work at, a place I can build, a place I can belong. Our goal is to build a diverse, equitable, and inclusive environment that fuels success and growth in the workplace and beyond. We are also committed to recruiting and hiring a diverse team at all levels through fair and unbiased recruitment and hiring practices. Providing diversity-related demographic information during the application process helps us measure our progress towards these goals.
