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Rapid Consulting Services  ·  Bengaluru, Karnataka, · Remote

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About the job

Company Description

At Rapid Consulting, we are a leading Global Software Development and IT services firm comprising a team of highly skilled and seasoned professionals. Our mission is to deliver AI Driven, cost-effective solutions that address our clients' diverse information technology needs. Our management and staff possess a deep understanding of client requirements, drawing on years of practical business expertise to facilitate each client's ongoing success. For a significant duration, we have been at the forefront of leveraging innovative ideas and cutting-edge technology to empower our clients, enabling them to enhance their operational efficiency and achieve tangible results. At Adin Technologies, our experts combine practicality with the latest technological advancements to deliver solutions that are not just effective but also future-proof. Join us in our journey of innovation and excellence, where we blend proven strategies with the latest technologies to create impactful solutions for our clients worldwide.

Role Description

Job Description: "Need urgently, 1 Offshore staff:

  • willing to come in to the in office.
  • willing to work Friday/Saturday/Sunday for 12-hour shifts.

We are looking for people with Level 1 technical skills.

Basic understanding of the following

  • Account management concepts
  • Active directory services
  • Windows 10 troubleshooting (Wifi, profiles, hardware troubleshooting)
  • ITSM/ITIL basics (ticket management, requests, etc)
  • Phone que experience is a bonus

Desired Skills and Experience

ACCOUNT MANAGEMENT CONCEPTS, ACTIVE DIRECTORY SERVICES, WINDOWS 10 TROUBLESHOOTING, ITSM/ITIL BASICS, PHONE QUE, WIFI, HARDWARE TROUBLESHOOTING, TICKET MANAGEMENT
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