Business Unit: Chief Operating Office - Fraud

?: £38,400 - £55,000 per annum DOE + red-hot benefits

?: Remote - work from anywhere within the UK

Be the voice we need. Live a life more Virgin.

Our Team❤

It’s an exciting time for us as we grow our Economic Crime (PROTECT) team who have a critical role to play, keeping us and our customers safe. They are our first line of defence function and responsible for day-to-day fraud and financial crime risk identification, ownership, management and control. We’re seeking an inspiring and engaging First Party Fraud SME who is insatiably curious and isn’t afraid to challenge the status quo.

As a member of the fraud strategy team, you’ll be responsible for supporting our efforts in detecting, preventing and mitigating first party fraud on our unsecured products (credit cards, loans & bank accounts). You’ll work closely with stakeholders in commercial, credit risk & operations to develop robust fraud strategies to prevent credit abuse risk. We’re seeking a skilled, enthusiastic professional who can make an impact.

What you’ll be doing?

• Supporting the development of first party fraud strategies and controls to detect and prevent credit abuse.
• Developing a fraud handbook to support the business and management of first party fraud cases.
• Conducting root cause analysis on first-party fraud events to identify control gaps and supporting the First Party Fraud Strategy Manager with the delivery of mitigating controls.
• Developing data-driven controls to detect and prevent first-party fraud.
• Working collaboratively with stakeholders within Fraud Analytics, Fraud Operations, Credit Risk and Commercial to ensure robust controls are in place.
• Leading the delivery of change initiatives aligned to first party fraud typologies.
• Champion upstream control improvements outside of fraud systems.
• Supporting the development of the Money Mule prevention strategy
• Keeping up to date on emerging fraud trends and techniques
• Developing & monitoring a range of KRI’s in relation to First Party Fraud, supporting the resolution of any breaches.

?We need you to have

• Experience of developing and implementing successful fraud prevention strategies and initiatives to prevent first party fraud.
• Knowledge of CIFAS rules and procedures in the context of first party fraud.
• Significant knowledge and understanding of first party fraud risk and industry trends to identify risks that may impact our organisation.
• Proven strong analytical and problem-solving skills, with the ability to interpret complex data and identify actionable insights.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
• Ability to articulate complex analytical concepts to non-technical stakeholders.
• Proficiency in one or more programming languages such as SAS, SQL, Python or R

Red Hot Rewards??

• Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more
• Up to five extra paid well-being days per year
• 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt
• Market-leading pension
• Free private medical cover, income protection and life assurance
• Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness
• Ability to work anywhere in the UK (where the role allows)

And there's no waiting around, you'll enjoy these benefits from day one.

Feeling insatiably curious about this role? Apply as soon as you can?‍♀️?. If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.

We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you?.