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DXC Technology  ·  Ontario, · Remote

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About the job

Job Description

DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

Responsibilities

Install/Implement IT Infrastructure Solution Components. Provide IT Infrastructure and Operating Support Services

  • Assist in Aligning Business Requirements with Network Architecture and Design Principles
  • Assist in Defining Logical and Physical Components
  • Assist with documentation of production network
  • Assist with maintaining accurate and up to date hardware and software inventory
  • Assist with the communication of problems with appropriate follow-through on fault isolation progress, appropriate escalations, and documentation of root cause analysis. Communications paths include users, peers, management, network operations center personnel, customers and associated vendor trouble reporting systems
  • Maintain and support a fully functional network that meets or exceeds business and customer requirements
  • Assist with the design of LAN and WAN communications systems and environments, which include hardware, software, authentication, access methods and protocols used
  • Assist with the design and implementation of LAN-to-LAN, WAN-to-WAN, and WAN-to-LAN communications and connections. Also, designs for control, flexibility, scalability, and adaptability.
  • Identification and resolution of hardware and software technical problems and malfunctions related to LANs/WANs and related systems
  • Uses necessary tools and processes to identify and correct problems
  • Ensures a stable performance environment for the enterprise applications
  • Participates in various IT projects intended to continually improve/upgrade the telecommunications infrastructure
  • Monitor Technology Component Performance or Application/Database Performance
  • Anticipate/Identify Problems and Submit Corrective Project to Program Office
  • Analyze/Log/Categorize Problems

Job Skills Required

  • 3 to 5 years hands on experience with PDS/Structured Cabling Systems
  • 3 to 5 years hands on experience with multiple vendor L2/L3 switching equipment
  • 3 to 5 years hands on experience with Alcatel-Lucent or Cisco routers
  • 3 to 5 years experience with a large TCP/IP network
  • Broad and in-depth knowledge of Ethernet; Must understand the four basic elements of Ethernet
  • Working knowledge of router technology
  • Working knowledge of voice communications and voice over IP technology
  • Working knowledge of network technology, operating systems, and applications

Candidates must have a strong understanding of Ethernet and be fundamentally sound in IP routing and associated protocols in an Enterprise environment. Fundamental networking/telecom knowledge of communications protocols and TCP/IP is a must. Strong analytical, troubleshooting, and customer service skills required. Candidates should be well versed in one or more of the following: IP, OSPF, RIPV2, IP Multicast, DSL, HSRP, ISDN, AAA, Frame Relay, PPP, ATM, SONET, T3/T1, E1/E3, Gigabit/Fast Ethernet, Spanning Tree, VLANs, VOIP, 802.3, 802.3ae, 802.3ag, 802.11, 802.3ad, VRRP, 802.1Q, 802.1P, DiffServ, and diagnostic tools, e.g., sniffers.

DXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.

In addition, DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail AODA Canada Requests.

Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
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