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Ada  ·  nan, · Remote

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About the job

At Ada our mission is to make customer service extraordinary for everyone and our vision is a world where every customer interaction is resolved by AI. Ada is an AI-powered customer service automation platform that makes it easy for businesses to automatically resolve the greatest number of customer service conversations — across channels and languages - with the least amount of effort.

Since 2016, Ada has powered more than 4 billion automated customer interactions for brands like Wealthsimple, Canva, AirAsia, Yeti, and Square. Born in Toronto, Ada serves companies and their customers worldwide. For more information, visit www.ada.cx

As a Web Developer on the Product Marketing team, you will work closely with the Sr. Web Developer while collaborating with teams across the Marketing organization to maintain and continuously uplevel Ada’s web presence. You will be an integral part of a collaborative effort to enhance, optimize, and maintain Ada’s web strategy — from special projects, to text and image updates, page creation and duplication, along with assisting in the development of an event tracking and analytics framework.

At Ada, our intern program runs for 14 weeks, with spring contract dates being May 29th - August 29th, 2024 however dates can be subject to change based on candidates' availability.

About You

  • Current student or recent graduate from a college or university with a minimum of a Bachelor’s Degree or College Diploma in Computer Science/Technology
  • HTML / CSS / Javascript knowledge
  • Experience using the command line / Terminal
  • Experience with Git version control is a bonus
  • An eye for design and strong attention to detail
  • Commitment to personal growth and continued learning
  • Drive and willingness to make the people around you better
  • Self-starter, problem solver and strong communicator
  • Capable of working under tight deadlines with changing priorities

Outcomes

  • Execute on our ambitious web roadmap
  • Provide your perspective and ideas to help level up our current development practices.
  • Be the point person for day-to-day website updates

Perks

  • Flexible work schedule
  • Remote-first, In-person friendly work environment
  • Development opportunities

About Us

Ada is a rapidly growing company in a thriving AI ecosystem. We optimize our communication, collaboration, and work ethic for the digital world instead of in-person. We are building the workplace of the future to build the customer experience of the future. With flexible working hours, together we'll determine a schedule that fits your style and the requirements of your role. We are backed by world-class investors, including Spark, Accel, FirstMark, Bessemer Venture Partners, and Version One. We provide our employees with competitive compensation, great health benefits, and ownership in our company.

We believe that unchecked biases disproportionately impact the most marginalized people in society—including but not limited to BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities. We strongly encourage applications from people with these identities or other marginalized communities, even if you don’t meet every qualification we listed, because members of marginalized communities are less likely to apply if they don’t meet every qualification. We believe that without you, we cannot progress. At Ada, we don’t stand for tokenism. We stand for representation.

Our values are our fundamental driving forces for decision-making. They are the heart of what we stand for and are critical to our next phase of growth. You can learn more about our values and Ada’s founding story on our Careers page.

Everyone has their own unique talents. Even if you don’t meet 100% of the above qualifications, tell us why you’d be a great fit for this role in your application.

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