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Intermediate Backend Engineer (Ruby on Rails), Analytics Instrumentation

GitLab · APAC, Regno Unito · Remote

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GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. 

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

An overview of this role

As an Intermediate Backend Engineer on our Analytics Instrumentation team, you'll help build GitLab's product analytics capabilities from the ground up. You'll design and develop intuitive backend services that power data-driven insights and position GitLab as a single platform for product analytics. You'll own critical backend systems and APIs that support scalable event collection, analytics workflows, and internal tooling.

What you'll do

  • Design and develop analytics instrumentation capabilities that help GitLab teams understand how users interact with the product.
  • Build and optimize scalable backend services and data models in Ruby on Rails to support high-volume internal event collection and processing.
  • Develop and maintain robust APIs and developer-friendly tooling that product teams use to instrument their features and capture product usage data.
  • Collaborate with Product, Engineering, Customer Success, and Data teams to deliver end-to-end instrumentation solutions that drive evidence-based decisions.
  • Implement and refine privacy-focused data collection patterns and compliance safeguards within the Internal Events platform.
  • Work on both backend and, when needed, frontend components of analytics instrumentation tools to deliver well-tested, intuitive experiences for product teams.
  • Contribute to technical design decisions, code reviews, and engineering standards that shape the architecture of GitLab’s analytics instrumentation platform.

What you'll bring

  • Proficiency in backend development with Ruby on Rails, including building and maintaining production services.
  • Experience designing and optimizing relational database schemas and queries (for example, PostgreSQL) for analytics and event data.
  • Experience building and maintaining REST and GraphQL APIs that integrate with complex products or platforms.
  • Familiarity with Git-based workflows and continuous integration and delivery (CI/CD), ideally using GitLab.
  • Experience working with frontend technologies such as JavaScript and frameworks like React or Vue.js, or interest in learning them to contribute across the stack.
  • Experience working in collaborative, cross-functional teams with product management, data, and customer-facing teams.
  • Ability to work autonomously in an all-remote, asynchronous environment while staying aligned with team goals.
  • Interest in analytics, instrumentation, and privacy-focused data collection, with openness to transferable experience from related areas.

About the team

The Analytics Instrumentation Group is part of GitLab's Analytics section and focuses on the instrumentation layer inside the GitLab product. We design privacy-focused data collection inside the GitLab product, so GitLab team members can understand how people use features and where to invest next. We’re a distributed group of backend engineers, frontend engineers, and product managers who collaborate asynchronously across multiple time zones and work closely with Product, Engineering, Customer Success, and Data partners to deliver end-to-end solutions. We own initiatives such as the Internal Events platform, developer-friendly instrumentation tooling and documentation, the Metrics Dictionary and Version App, and privacy-aware analytics workflows. Our work spans both backend and frontend, giving you the opportunity to shape foundational frameworks that many other GitLab teams rely on to understand user behavior and improve the product over time.

How GitLab will support you

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.