Manager of Inside Sales presso SUN Automation
SUN Automation · Glen Arm, Stati Uniti d'America · Onsite
- Professional
- Ufficio in Glen Arm
The Manager Sales at SUN Automation will manage and direct the work of a team of inside sales representatives who are responsible for selling organizational products or services via phone or email.
RESPONSIBILITIES
- Provides competitive assessments, product or sales training, or pricing and contracting assistance to the sales team.
- Assists marketing, advertising, or related departments in promoting the organization's products or services.
- Comprehensive knowledge of the field's concepts and principles of product line offering.
- Leads and directs the work of internal sales department and has full authority for personnel decisions.
- Primarily focused on administering established policies and procedures, departmental budgeting, strategic planning, and procedural change.
- Assist with recruiting, hiring, training inside and outside sales personnel.
- Set performance goals for the team and monitor team performance through metrics.
- Conduct regular coaching, feedback sessions, and performance reviews.
- Foster a positive, results-driven team culture.
- Develop and implement sales strategies aligned with company goals.
- Identify target markets, segments, and customer profiles.
- Collaborate with marketing to generate leads and support demand generation.
- Address customer inquiries, complaints, or escalations.
- Collaborate with regional sales managers, technical sales team, SUN distributors and agents as well as the SUN parts department on strategic accounts.
- Ensure accurate records are maintained in CRM system.
- Manage pricing, quotations, and proposals with accuracy.
- Establish smooth coordination with production, logistics, and other internal departments.
- Standardize workflows for handling leads, quotes, and customer follow-ups.
- Work with production, engineering, and logistics to provide accurate product information and delivery timelines.
- Align with accounting and operations departments to ensure proper contract execution and invoicing.
- Attend trade shows as required.
QUALIFICATIONS
- Bachelors in Sales/Marketing, Business, or Engineering preferred.
- 5+ years’ experience in an industrial material supply chain and/or purchasing in corrugated manufacturing industry preferred.
- Ability to interpret technical product specifications and drawings (blue prints).
- Exposure to B2B sales.
- On the job knowledge of scheduling, inventory control, and other related functions beneficial.
- Proficient in the use of Word, Excel or similar computer applications in a Windows environment.
- High competence in written and oral communication skills, analytical problem solving, decisiveness, and planning required.
- Strong leadership and negotiation skills; very organized and detail oriented.
- Customer relationship management (CRM) proficiency, e.g., Salesforce.
- Ability to develop sales strategies and forecast sales.
BENEFIT SUMMARY
- Health and Wellness: Medical; Dental; Vision.
- Financial Future: 401k Plan with Company Match; Bonus Program (variable annual bonuses based on company performance); Employee Stock Ownership Plan (annual ESOP stock allocations after meeting eligibility criteria).
- Well-being and Support: Wellness Program; Education Assistance; Paid Time Off.
- Safety and Comfort: Safety Shoe and Prescription Safety Glasses Program; Seniority Recognition Program; Employee Assistance Program.