Homeoffice URGENT: Sales & Booking Coordinator Assistant (experience in house moving or logistics industry is a plus) presso WorkStaff360
WorkStaff360 · Toronto, Canada · Remote
- Professional
- Contact new leads via phone, email, WhatsApp, and online platforms.
- Explain company moving/relocation services clearly and persuasively to potential clients.
- Provide quotations, follow up with prospects, and convert inquiries into confirmed bookings.
- Meet defined performance targets: daily call quotas, weekly appointment bookings, and monthly sales conversion goals.
- Manage survey appointments and follow up to receive required details (item lists, photos, or videos).
- Update CRM system with client interactions, quotations, and status updates.
- Coordinate schedules with the operations team to ensure smooth handover from sales to service delivery.
- Handle client queries with professionalism and empathy.
- Maintain consistent follow-up with prospects to build relationships and close deals.
- Provide after-sales support, ensuring customer satisfaction and retention.
Hard Requirements:
- 2+ years of experience in sales, booking coordination, or customer service (B2C preferred).
- Strong communication skills in English, both written and spoken, with a clear and professional phone manner.
- Ability to work independently, manage time effectively, and handle multiple leads simultaneously.
- Familiarity with CRM systems, WhatsApp, and online communication platforms.
- Proven track record of meeting or exceeding sales/booking targets.
- Tech-savvy and comfortable learning new tools and workflows.
- Experience in house moving, logistics, or service-based industries.
Schedule:
- 40 hours per week
- Monday to Friday
- 9AM - 6PM UK Standard Time Zone
Offer and Benefits:
- $5USD/hour for the first 4 weeks
- $6USD/hour afterwards
- HMO coverage after 1 year of employment.
