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Communications Agent presso Hustle Notice Biz

Hustle Notice Biz · Columbus, Stati Uniti d'America · Onsite

$52,500.00  -  $65,000.00

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Communications Agent

Location: Columbus, OH
Employment Type: Full-Time
Salary Range: $52.500 - $65.000 yearly (based on experience)


Swipe Say Easy As a Communications Agent, you will play a pivotal role in bridging the gap between our organization and the community we serve. Your primary responsibility will be to manage both inbound and outbound communications with a focus on providing exemplary service to our clients and stakeholders.




Key Responsibilities


  • Serve as the primary point of contact for inbound and outbound communications from clients and stakeholders.
  • Ensure timely and professional responses to all inquiries via phone, email, and social media channels.
  • Develop and maintain clear and effective communication strategies that align with organizational objectives.
  • Monitor and analyze communication trends and feedback to improve overall client satisfaction and service delivery.
  • Collaborate with internal teams to gather information and resources needed to assist clients effectively.


Skills, Knowledge and Expertise

  • Bachelor's degree in Communications, Public Relations, or a related field.
  • Proven experience in a communications or customer service role, preferably in a fast-paced environment.
  • Exceptional verbal and written communication skills, with the ability to convey information clearly and concisely.
  • Strong problem-solving skills and the ability to think critically under pressure.
  • Proficiency in using communication tools and platforms, including social media, email, and CRM software.
  • Demonstrated ability to work collaboratively within a team-oriented environment.

Benefits

  • Comprehensive health insurance (medical, dental, and vision).
  • 401(k) retirement plan with company match.
  • Paid time off, including vacation, sick days, and holidays.
  • Professional development and training opportunities.
  • Employee wellness programs and resources.
  • Flexible work environment with a focus on work-life balance.
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