Executive & Personal Assistant chez Scaling.com

Description

At the heart of this role is Scaling.com’s mission—and the work of Co-Founder Dr. Benjamin Hardy.

Scaling.com exists to help ambitious entrepreneurs achieve transformational growth—often 10x or more—by simplifying complexity, elevating leadership, and installing proven frameworks that drive exponential results. Through world-class advisory and execution, we support founders in focusing on what truly matters so they can build scalable, sustainable businesses.

Dr. Benjamin Hardy is a renowned organizational psychologist, bestselling author, speaker, and strategic advisor to entrepreneurs and executive teams. He is the architect of Scaling.com’s core methodology and the creator of the psychological frameworks our clients use to radically improve decision-making, performance, and business outcomes. His work bridges psychology, business strategy, and behavioral science, helping leaders move from incremental progress to exponential growth.

As Scaling.com continues to expand its global impact—supporting thousands of clients and reaching millions through books, programs, and thought leadership—Dr. Hardy is focused on developing the next generation of content, research, and intellectual property. This includes writing future books, expanding the Science of Scaling into broader business and academic communities, and delivering high-level advisory work with founders and leadership teams.

The Personal Assistant role exists to support Dr. Hardy across both professional and personal priorities, enabling him to operate at the highest level of focus, creativity, and impact. This includes thoughtfully filtering incoming requests, prioritizing high-impact initiatives, and actively creating momentum around the continued growth of The Science of Scaling and future publications. This is a full-time, high-trust position designed to remove friction from Dr. Hardy’s day-to-day life so he can continue advancing Scaling.com’s mission and thought leadership at scale.

Requirements

You will support this work across three primary areas:

Executive Organization & Optimization

Ensure Dr. Benjamin Hardy’s schedule, communications, and priorities are intentionally managed and optimized. This includes maintaining a highly curated calendar, coordinating meetings, and managing key relationships so Dr. Hardy can remain focused on his highest-impact work—primarily writing books, promoting those books through strategic marketing efforts such as podcasts and keynotes, and cultivating meaningful connections that advance Scaling.com’s presence in both business and academic communities.

Operational & Administrative Support

Manage a wide range of personal and professional logistics, including but not limited to email management, travel coordination, speaking inquiries, tax-related coordination, recordkeeping, password management, payment processing, project tracking, and progress reporting. This role requires exceptional organization, discretion, and follow-through to ensure seamless day-to-day operations.

Project Management & Strategic Execution

Be proactive and project management oriented to support book launches, keynote and podcast placements, and strategic partnerships. 

In short, this role provides comprehensive personal and professional support to Dr. Hardy while also driving forward high-priority projects. The ideal candidate is highly accountable, proactive, and transparent in reporting progress, and deeply motivated by contributing to the larger impact of Scaling.com.

Key Responsibilities

Executive Support

Provide high-level support to Dr. Benjamin Hardy by managing complex calendars, scheduling, and logistics across multiple time zones. Coordinate meetings, travel arrangements, and detailed itineraries while serving as the primary gatekeeper for communications, including email, phone, and messaging platforms.

Proactively track action items and priorities to ensure timely execution between Dr. Hardy and internal teams, partners, vendors, and external stakeholders. Maintain a highly curated schedule that protects focus and ensures alignment with strategic priorities.

Personal Support

Manage personal calendar items, appointments, and multiple inboxes with precision and discretion. Coordinate personal travel, events, and household-related logistics, and handle sensitive personal matters—including financial coordination—with the highest level of confidentiality.

Support personal projects as requested through research, organization, and execution, ensuring continuity across both professional and personal responsibilities.

Operations & Administration

Maintain organized digital filing systems, expense tracking, reimbursements, and basic bookkeeping processes. Draft correspondence, presentations, and documents as needed.

Support special projects and initiatives from concept through completion, partnering cross-functionally to ensure timely delivery. Continuously evaluate and improve systems, workflows, and operational processes to increase efficiency and effectiveness.

Qualifications

• Proven experience as an Executive Assistant, Personal Assistant, or in a similar high-trust support role
• Exceptional discretion, integrity, professionalism, and accountability, with a strong commitment to transparency and follow-through
• Outstanding organizational and time-management skills with the ability to manage multiple priorities simultaneously
• Strong written and verbal communication skills, with the confidence to engage professionally with senior business leaders, partners, and academic stakeholders
• Ability to handle sensitive and confidential information with care and sound judgment
• Proactive, resourceful, and highly detail-oriented
• Comfortable working independently, making judgment calls, and taking ownership of outcomes
• Able to receive feedback openly and navigate high-pressure or challenging situations with composure and clarity

Preferred Skills & Experience

• Experience supporting C-suite or founder-level executives
• Proficiency with modern productivity tools (Google Workspace, Slack, Monday.com, Zoom, Canva, etc.), with the ability to quickly adopt new technologies
• Experience with travel coordination and event planning
• Comfort balancing both professional and personal priorities in a fast-moving environment
• Flexibility with hours and availability as business needs require

Work Style & Expectations

• Highly responsive, adaptable, and proactive
• Able to thrive in a fast-paced, dynamic environment with shifting priorities
• Strong problem-solver with a calm, solutions-oriented mindset
• Comfortable managing ambiguity and adjusting quickly as needs evolve
• Deeply aligned with Scaling.com’s mission and motivated by contributing to its impact
• Genuine desire to help get The Science of Scaling and future work into the hands of those who need it most

Success Metrics & 90-Day Trial Period

The first 90 days of employment will serve as a mutual trial period to confirm fit, effectiveness, and long-term alignment. During this period, success will be evaluated based on the Assistant’s ability to build trust, operate independently, and meaningfully reduce the Executive’s workload.

First 30 Days – Onboarding & Foundations

• Fully onboard into the Executive’s priorities, preferences, communication style, and routines
• Demonstrate reliability, discretion, and attention to detail
• Accurately manage calendars (professional and personal) with guidance
• Learn and document key systems, tools, and workflows
• Handle day-to-day administrative and logistical tasks with increasing independence

First 60 Days – Ownership & Anticipation

• Independently manage calendars, scheduling, travel, and recurring responsibilities
• Anticipate conflicts, priorities, and needs before they arise
• Reduce back-and-forth and decision fatigue for the Executive
• Effectively serve as a liaison with internal teams and external stakeholders
• Begin proactively improving systems, processes, and workflows

First 90 Days – Confirmation of Fit

• Operate as a trusted extension of the Executive
• Consistently demonstrate sound judgment and proactive problem-solving
• Protect and optimize the Executive’s time and attention
• Manage both professional and personal commitments with minimal oversight
• Establish clear documentation, SOPs, and communication rhythms

Trial Period Outcome

At the conclusion of the 90-day trial period, both parties will evaluate overall fit, performance, and expectations to determine continuation, role expansion, or any necessary adjustments.

Benefits

How to Apply

Please submit a resume and brief cover letter outlining relevant experience and why you are a strong fit for this role.

Compensation & Benefits 

• W2 Salary: $80,000

• Employment Type: Full-time
• Location: Remote