- Professional
- Bureau à Boddington
Career Opportunities: Team Lead, EUC (37445)
Workplace Type: Onsite
At Newmont, people create the value in the metals we mine and are ambassadors in the communities where they live and work. As a team, we foster an environment in support of our people vision, where everyone belongs, thrives and is valued. We have built a diverse and inclusive workplace where our people can bring their differences to support delivering results together.
Boddington offers a unique opportunity to live in the South West, only 130 kms from the Perth CBD and approximately 100kms from the coast so there will be plenty of time to enjoy the lifestyle this area has to offer. One of the largest gold producers in Australia, you will join a diverse team and have the opportunity to advance your career with an innovative company dedicated to safety, environmental management, inclusion and diversity.
With good rosters and a unique opportunity to live locally and go home each day, we also provide DIDO with accommodation in our Village.
Join us and unearth your potential in a global company that is at the forefront of shaping the future of the mining industry.
We are currently recruiting for an Team Lead EUC who will report directly into the Director Technology. The Team Lead EUC will efficiently handle and solve application issues, schedule fixes and enhancements based on impact and complexity, liaise with development teams for timely improvements, support user acceptance testing, and monitor integrated systems to maintain impactful performance levels, ensuring minimal disruption to team members' operations.
The role:
- Lead the team providing initial technology support for personnel, visitors, and contractors, and coordinate team schedules to ensure adequate site support.
- Oversee the process for diagnosing and resolving application and device issues, minimizing disruption to business operations.
- Prioritize and schedule application fixes and enhancements based on business impact and technical complexity.
- Coordinate with development teams to ensure timely and effective implementation of application improvements and device updates.
- Ensure smooth operation of printers, scanners, copiers, audio-visual equipment, server rooms, video systems, electronic displays, and meeting room equipment.
- Ensure a high level of customer satisfaction by addressing technology issues promptly and efficiently.
- Oversee and support vendors and contractors to ensure site stability and service delivery
About you:
Ideally you will have a Bachelor’s degree in Information Technology, Computer Science, or a related field. Your understanding of end-user computing technologies and support processes and knowledge of IT infrastructure, including laptops, cellphones, video conference systems, and mobile applications will give you the knowledge you need for this role. Familiarity with IT service management best practices and awareness of preventative maintenance strategies for technology equipment along with knowledge of vendor and contractor management will greatly assist in you being successful in this role. You will also hold experience in budget and logistics planning in technology support.
You will also hold:
- Advanced proficiency in diagnosing and resolving application and device issues.
- Ability to gather and act on customer feedback to improve support services.
- Hold strong leadership, mentoring, and coaching skills for developing team members.
- Proficiency in tracking, escalating, and communicating technology-related issues.
- Advanced skills in using MS Office applications (Excel, PowerPoint, Word).
Applications will close 2nd December, however applications may be shortlisted immediately
We understand no candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!
Our business success comes from the accomplishments and well-being of our employees and contractors. Our goal is to build a workplace culture that allows every person to thrive, participate, grow, and proudly play an active role in achieving our strategy.
Newmont is an Equal Opportunity Employer. We are committed to recruiting, hiring, placing and promoting the best individual for each position without regard to personal characteristics such as gender, race, nationality, ethnicity, social and indigenous origin, religion or belief, disability, age, sexual orientation, etc.
We invite women and applicants with diverse backgrounds to apply, particularly First Nations persons of Aboriginal and Torres Strait Island descent. Newmont acknowledges First Nations People and respects their enduring connection to Country from which their culture, spirituality, and identity flow
More About Newmont
- Website: http://www.newmont.com
- Lifecycle of a Mine: https://www.newmont.com/lifecycle-of-a-mine
- Blog: https://www.newmont.com/blog-stories/
- Annual sustainability report: https://www.newmont.com/sustainability/sustainability-reporting
Note: Newmont does not ask individuals to pay money to apply or be considered for employment or to provide sensitive personal data without first submitting a job application through our secure, online portal. If you are asked to do either, do not respond and please report this immediately to [email protected].
Workplace Type: Onsite
At Newmont, people create the value in the metals we mine and are ambassadors in the communities where they live and work. As a team, we foster an environment in support of our people vision, where everyone belongs, thrives and is valued. We have built a diverse and inclusive workplace where our people can bring their differences to support delivering results together.
Boddington offers a unique opportunity to live in the South West, only 130 kms from the Perth CBD and approximately 100kms from the coast so there will be plenty of time to enjoy the lifestyle this area has to offer. One of the largest gold producers in Australia, you will join a diverse team and have the opportunity to advance your career with an innovative company dedicated to safety, environmental management, inclusion and diversity.
With good rosters and a unique opportunity to live locally and go home each day, we also provide DIDO with accommodation in our Village.
Join us and unearth your potential in a global company that is at the forefront of shaping the future of the mining industry.
We are currently recruiting for an Team Lead EUC who will report directly into the Director Technology. The Team Lead EUC will efficiently handle and solve application issues, schedule fixes and enhancements based on impact and complexity, liaise with development teams for timely improvements, support user acceptance testing, and monitor integrated systems to maintain impactful performance levels, ensuring minimal disruption to team members' operations.
The role:
- Lead the team providing initial technology support for personnel, visitors, and contractors, and coordinate team schedules to ensure adequate site support.
- Oversee the process for diagnosing and resolving application and device issues, minimizing disruption to business operations.
- Prioritize and schedule application fixes and enhancements based on business impact and technical complexity.
- Coordinate with development teams to ensure timely and effective implementation of application improvements and device updates.
- Ensure smooth operation of printers, scanners, copiers, audio-visual equipment, server rooms, video systems, electronic displays, and meeting room equipment.
- Ensure a high level of customer satisfaction by addressing technology issues promptly and efficiently.
- Oversee and support vendors and contractors to ensure site stability and service delivery
About you:
Ideally you will have a Bachelor’s degree in Information Technology, Computer Science, or a related field. Your understanding of end-user computing technologies and support processes and knowledge of IT infrastructure, including laptops, cellphones, video conference systems, and mobile applications will give you the knowledge you need for this role. Familiarity with IT service management best practices and awareness of preventative maintenance strategies for technology equipment along with knowledge of vendor and contractor management will greatly assist in you being successful in this role. You will also hold experience in budget and logistics planning in technology support.
You will also hold:
- Advanced proficiency in diagnosing and resolving application and device issues.
- Ability to gather and act on customer feedback to improve support services.
- Hold strong leadership, mentoring, and coaching skills for developing team members.
- Proficiency in tracking, escalating, and communicating technology-related issues.
- Advanced skills in using MS Office applications (Excel, PowerPoint, Word).
Applications will close 2nd December, however applications may be shortlisted immediately
We understand no candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!
Our business success comes from the accomplishments and well-being of our employees and contractors. Our goal is to build a workplace culture that allows every person to thrive, participate, grow, and proudly play an active role in achieving our strategy.
Newmont is an Equal Opportunity Employer. We are committed to recruiting, hiring, placing and promoting the best individual for each position without regard to personal characteristics such as gender, race, nationality, ethnicity, social and indigenous origin, religion or belief, disability, age, sexual orientation, etc.
We invite women and applicants with diverse backgrounds to apply, particularly First Nations persons of Aboriginal and Torres Strait Island descent. Newmont acknowledges First Nations People and respects their enduring connection to Country from which their culture, spirituality, and identity flow
More About Newmont
- Website: http://www.newmont.com
- Lifecycle of a Mine: https://www.newmont.com/lifecycle-of-a-mine
- Blog: https://www.newmont.com/blog-stories/
- Annual sustainability report: https://www.newmont.com/sustainability/sustainability-reporting
Note: Newmont does not ask individuals to pay money to apply or be considered for employment or to provide sensitive personal data without first submitting a job application through our secure, online portal. If you are asked to do either, do not respond and please report this immediately to [email protected].
