Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its role as a leader in the transmission and distribution of electric energy, providing a secure supply of reliable power to more than half a million customers in southwestern Pennsylvania. 

Duquesne Light Company is committed to creating a culture of inclusion.  We value and respect the unique differences and experiences of our employees.   We believe that our differences lead to better collaboration, innovation and outcomes.  We want you to join our team!

The Senior Manager, Utility & Technical Training will lead the strategy, development and execution of enterprise-wide utility and technical training programs that ensure team members have the skills and certifications necessary to perform safely and effectively.   The leader will in this role will partner with the business, subject matter experts, and learning professionals to deliver high-impact learning experiences aligned with organizational goals and required training to ensure compliance and safety objectives are met. 

Job Responsibilities:

Utility & Technical Training Leadership

• Develops and implements technical training strategies, policies and programs which support the enterprise-wide workforce development needs and goals. 
• Leads critical apprenticeship training programs for electrical operations teams including state registration and Joint Apprenticeship Training Council.
• Stays connected to industry trends and technology that will enable future skill development.
• Provides leadership to the Utility Technical Training staff by recruiting, developing, and coaching direct and indirect staff.
• Develops, documents, and manages the department budget. Develops mitigation plans as required to ensure departmental budget variances are managed and the approved budget is met.
• Tracks and analyzes data to tell the story within the data, identifying trends, gaps and improvement areas to ensure we have the required training and development approach for team members to execute their assigned job responsibilities effectively, efficiently, and safely.
• Oversees the creation of training content (instructor led, online/virtual and hands on) working closely with SME’s and content designers.
• Ensures the Learning Management System (LMS) is maximized to track and monitor training records, compliance and provide meaningful data. 
• Oversees the company training facilities and ensures equipment and materials are suitable for effective learning.
• Leads utility and technical training program with a focus on compliance with OSHA, Company Requirements, NERC, DOT and other enterprise-wide regulations by proactively monitoring developments in these areas and updating training materials.
• Ensure a comprehensive training schedule that is proactively communicated with business leaders and stakeholders to ensure team members are in compliance and skilled in the job responsibilities for their role. 
• Oversee the coordination of new hire trainings according to their specific job function and training profile across the organization.
• Collaborate with operations, engineering, transportation, metering, HR and EHS to assess training and staffing needs are met, ensuring workforce readiness enterprise-wide.
• Proactively connect with union, external training providers, technical schools and/or certifying bodies to build alignment and support.
• Establish KPI’s to evaluate effectiveness of training and learning transfer of knowledge.

Other duties as required.

Education/Experience Required:

· Bachelor’s degree in Business, Education, Engineering, EHS, Human Resources, or related field or equivalent experience.

Preferred Qualifications:

· Established and ongoing relationships with technical training, utility focus groups, and workforce development organizations, as well as partners and potential partners.

· Electric utility experience including Transmission & Distribution, construction, and/or substation experience preferred.

· Three to five (3-5) years of prior people management experience is desired.

Skills and Abilities Contributing to Success in this Role Include

· Knowledge and experience in planning and execution of technical training and workforce development programs.

· Experience with administering and supporting LMS.

· Excellent written and oral communication skills

· Ability to effectively manage people and programs.

· Experience leading people is required.

Scope

Primary focus is on leadership and operational execution, application of learning strategy, and developing roadmaps to reach intended outcomes. Develops and exercises business plans, policies, and procedures. Leads proactive planning exercises to meet business needs. Trains and develops staff, including effective workflow. Continuously looks for areas of process improvement. Leads changes and implementations for utility and technical training team

Decision Impact

Resolves problems at a senior leader level. Improves existing processes & systems using conceptualizing, critical and strategic thinking, & interpretation skills. Solutions require through understanding of business strategies and issues at a senior leader level.  Defines broad based solutions that would require consideration of wider implications on organization results & resources.

EQUAL OPPORTUNITY EMPLOYER

Duquesne Light Company is committed to providing equal employment opportunity to all people in all aspects of the employment relationship, without discrimination because of race, age, sex, color, religion, national origin, disability, sexual orientation and gender identity or status as a Vietnam era or special disabled veteran or any other unlawful basis, as defined by applicable law, and fostering a workplace free of unlawful discrimination and retaliation. This policy affects decisions including, but not limited to, hiring, compensation, benefits, terms and conditions of employment, opportunities for promotion, transfer, layoffs, return from a layoff, training and development, and other privileges of employment. An integral part of Duquesne Light Company's commitment is to comply with all applicable federal, state and local laws concerning equal employment and affirmative action.

Duquesne Light Company is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at [email protected] and describe the specific accommodation requested for a disability-related limitation.

EQUAL OPPORTUNITY EMPLOYER
Duquesne Light Holdings is committed to providing equal employment opportunity to all people in all aspects of the employment relationship, without discrimination because of race, age, sex, color, religion, national origin, disability, sexual orientation and gender identity or status as a Vietnam era or special disabled veteran or any other unlawful basis, as defined by applicable law, and fostering a workplace free of unlawful discrimination and retaliation. This policy affects decisions including, but not limited to, hiring, compensation, benefits, terms and conditions of employment, opportunities for promotion, transfer, layoffs, return from a layoff, training and development, and other privileges of employment. An integral part of Duquesne Light Holdings' commitment is to comply with all applicable federal, state and local laws concerning equal employment and affirmative action.

Duquesne Light Holdings is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at [email protected] and describe the specific accommodation requested for a disability-related limitation.