Food and Beverage Outlet Manager chez Hyatt Regency Mission Bay Spa and Marina
Hyatt Regency Mission Bay Spa and Marina · San Diego, États-Unis d'Amérique · Onsite
- Professional
- Bureau à San Diego
- Responsible for short and long term planning and the management of the hotel outlet operations in the front and back of the house
- Implement and maintain food & beverage sales/marketing programs
- Direct and oversee development of employees
- Hire, train, empower, coach and counsel, performance and salary reviews
- Direct the implementation of the payroll, reports, forecasts, inventory and budget for outlet operations
- Coordinate outlet operations with other hotel departments to ensure efficient guest service
- Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
- Implement procedures to increase guest and employee satisfaction
- Exercise quality control for both food and beverage
- Maintain Hyatt standards of service and ensure their implementation
- Perform daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
- Coach and counsel employees to reflect Hyatt service standards and procedures
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
- Demonstrated ability to effectively interact with people
- Minimum 3 years Hotel F&B management experience preferred
- Service oriented style with professional presentations skills
- Proven leadership skills
- Hotel/Hospitality degree an asset
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
- Clear concise written and verbal communication skills
- Must be proficient in Microsoft Word and Excel
- Must have excellent organizational, interpersonal and administrative skills
- Experience in implementing new food & beverage concepts