CRM Solution Data and Integration Manager chez Ingredion

About Ingredion:

Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you have experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you are just starting your career or bringing years of experience, there is a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.

Location: Westchester, IL or Bridgewater, NJ
Workplace type: Hybrid

Ingredion is hiring a CRM Solution Data and Integration Manager to lead high-impact projects across our Salesforce ecosystem and integrated technology platforms. This role is key to enabling Go-To-Market productivity and effectiveness through automation, process improvement, and data-driven insights.

What you will do (Responsibilities):

• Drive technology solutions that enhance revenue growth, sales productivity, and customer experience, with Salesforce as the core platform.
• Identify opportunities for marketing, sales, and service process improvements through technology.
• Act as a liaison between business and IT, ensuring clarity in requirements and solution delivery.
• Own platform data models and ensure data integrity across Salesforce objects.
• Manage the product roadmap, prioritization, and delivery of key features.
• Lead requirements gathering, testing, deployment, documentation, and user enablement.
• Evaluate CRM enhancements for business impact and ROI; develop UAT plans and best practices.
• Stay current with Salesforce releases and industry best practices.
• Support training efforts in collaboration with regional CRM leads and power users.
• Measure and report on CRM performance and outcomes.
• Partner with stakeholders to drive engagement, adoption, and continuous improvement.

What you will bring (Experience and Knowledge):

• 7+ years of experience in business analysis, product management, CRM architecture, or related fields.
• Deep Salesforce expertise (Sales & Service Clouds; Experience/Commerce Cloud a plus).
• Strong understanding of lead-to-cash processes in B2B manufacturing environments.
• Experience with SAP or similar ERP systems preferred.
• Familiarity with software development methodologies and tools.
• Strong quantitative and analytical skills, including advanced Excel.
• Experience managing complex projects and change initiatives.

Who you are (Skills and Behaviors):

• Customer-focused with strong business acumen and a digital-first mindset.
• Process-oriented with a passion for solving problems and driving simplicity.
• Excellent communicator with strong interpersonal and influencing skills.
• Detail-oriented, self-motivated, and able to prioritize in a fast-paced environment.
• Collaborative team player with intellectual curiosity and a drive for results.
• Willingness to travel up to 15%.

Why Join Ingredion?

Discover why Ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive. Create the future with us and enjoy:

• Total Rewards Package – Competitive salary and performance-based pay.
• Comprehensive Benefits & Wellness Support – Health, long-term savings, and well-being resources.
• Career Growth – Learning, training, and development opportunities, including tuition reimbursement.
• Employee Recognition Program – Real-time appreciation and global recognition rewards.
• Employee Discount Program – Exclusive discounts on everyday products, services, and travel.

Come create the future with us.
Be what’s next.

We are an equal opportunity employer and value diversity at our company. Ingredion seeks to provide a work environment that is free from harassment and discrimination. We will not tolerate any form of discrimination based on race, color, religion, age, gender, gender identity, gender expression, national origin, ancestry, handicap or disability—mental or physical—marital status, sexual orientation, veteran status, disability resulting from military service, or any other classification protected by law (“protected classifications”). We are committed to establishing and maintaining a work environment where everyone is treated with dignity and respect.

Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs.

Ingredion uses AI-enabled tools to support parts of the recruitment process, including resume screening and interview scheduling. These tools help match candidate skills to job requirements and streamline communication. All AI-assisted decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws. By applying, you acknowledge that AI may be used to support your application journey.

Relocation Available:

Pay Range:

This pay range is not a guarantee of compensation or salary. Final base salary will be determined based on several factors which may include but are not limited to responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data and applicable bargaining agreement (if any).

Incentive Compensation:

As a part of the total compensation package, this role may be eligible for the Ingredion Annual Incentive Plan or a role-specific commission/bonus.

Benefits:

Full-time roles are eligible for our comprehensive benefits package which includes medical, dental and vision coverage as well as a 401(k) plan with an competitive company match.