Applications Manager, SMCP Group, New York, NY chez SMCP NORTH AMERICA (US, CANADA)

Position:  Applications Manager

Department:  I.T. - Operations

Location:  SMCP North America Headquarters, 44 Wall Street / 20th Floor, New York, NY  10005

COMPENSATION RANGE:  $100,000 - $110,000

Who We Are

SMCP is a prominent global leader in the luxury fashion market, celebrated for its Parisian Chic ready-to-wear and accessories collections.  Operating across diverse international hubs, from Shanghai to New York City, our commitment to sustainable growth defines our brand values.  With a portfolio comprising four distinguished global brands – Sandro, Maje, Claudie Pierlot, and Fursac – our influence spans 46 countries from free-standing lifestyle boutiques to leased concession shop-in-shops and off-price outlets.  Complementing our physical presence, our eCommerce websites in the U.S. and Canada extend our reach as we continue to shape the future of Contemporary Luxury Fashion across the globe. 

Visit our Global Company website at https://www.smcp.com/en to learn more. 

What Sets Us Apart as an Employer in the Global Luxury Fashion Space

At SMCP, our distinctiveness as an employer in the global luxury fashion sector lies in our unwavering commitment to Corporate Social Responsibility (CSR). Anchored by three pillars – Product, People, and Planet – our CSR strategy is a testament to our dedication to sustainability and Diversity, Equity, Inclusion, and Belonging (DEIB).  Our clearly defined core values, instilled from the top down, form the bedrock of our organizational culture.  Here at SMCP, we prioritize the well-being and satisfaction of our 6500 world-wide passionate entrepreneur team members.  Our strong financial results are bolstering or appeal as an employer, marking 2021 as our “comeback” year.  Add to this mix our uniquely coveted Parisian chic merchandise collections, and you have an employer that not only sets trends in the fashion world but also cultivates a work environment that fosters innovation, diversity, and success.  Here at SMCP, passion meets purpose, and together, we redefine the future of luxury fashion. 

Organizational Structure - Reporting Relationships 

• Direct Supervisor: VP, Operations + Transformation
• Department Head: VP, Operations + Transformation
• Executive Head: VP, Operations + Transformation

Supervisory Responsibilities

• The entire applications team will report to this role -  2 direct reports.

Essential Duties and Job Responsibilities

Job responsibilities include but are not limited to the following: 

• Manage daily Systems Operations (Applications and Interfaces), achieving a high level of reliability in our systems.
• Project Manage all new Applications in North America, including but not limited to requirements gathering, planning, design, UAT, and post-Go Live support.
• Coordinate with Group IT on new initiatives, changes, and improvements on existing applications.
• Liaise with Global IT team in Paris.
• Engage with Stores and the Business Teams (Marketing, Retail, Accounting, Ecommerce…) when changes or enhancements are provided.
• Work closely with the IT Director to champion continuous improvement initiatives within the existing and future landscape (ERP, POS, Ecommerce, Reporting tools).
• Communicate effectively with all the stakeholders about project requirements, status and risks.
• Provide L2 and L3 support to users on existing and future applications.
• Build a strong Applications Team, by attracting, coaching, and retaining top talent

Principal Skills, Knowledge & Abilities Required  

• Required Skills/Knowledge:

  • College degree with a focus on Applications Management/Development
  • Advanced knowledge of SQL. DOS commands, and VTOM (scheduling) 
  • Advance understanding of automation and data analysis tools (Python)
  • 2-3 years’ experience in retail/supply chain applications (ERP – POS - WMS). Storeland / Open Bravo / Sales Force / Manhattan / Tableau are highly desirable.
  • 2-3 years’ experience in integrations among multiple systems and/or EDI standards is a plus.
  • Strong Project Management and Documentation skills.
  • Advance knowledge of Office 365 ecosystem
  • Detailed oriented and strong Analytical and Problem-Solving skills
  • Demonstrated ability to coordinate tasks across multiple departments and locations.
  • Reliable self-starter and solution driven with the ability to work independently.
  • French language skills would be a big-plus
  • Hybrid work schedule - 3 days required onsite in NYC Corporate HQ

What We Will Offer You in Return!

• Fun/collaborative, team-oriented work environment
• Health, Vision, and Dental Insurance
• Generous shopping discount
• Generous PTO Bank
• 12 corporate holidays with early dismissals the day before the holiday.
• 401K Savings Plan
• Culture of Engagement
• Career Growth Opportunities
• Flexible hybrid work schedule
• 4 completely remote workweeks per year.