Sales Representative Inside Account Mgmt chez Lakeshore Recycling Systems

The Sales Representative, Inside Account Manager will be responsible for driving revenue growth by proactively managing and retaining relationships with existing small to medium sized customers within an assigned territory. The Sales Representative, Inside Account Manager will build strong relationships focused on achieving budgeted retention goals, develop and implement retention strategies, and secure updated contract agreements. The Sales Representative will be responsible for increasing revenue by selling the full suite of LRS services to our existing customer base.

Reports To

VP of Sales 

• Manage assigned territory of small to medium sized commercial accounts.
• Utilize Salesforce daily to schedule and document activities, develop detailed customer profiles, and track progress.
• Conduct business reviews with customer to re-sell LRS’s value proposition and identify opportunities for additional services.
• Develop and implement strategic plans to achieve annual retention and growth goals.
• Negotiate, update, and renew customer service agreements for account profitability.
• Effectively communicate rates, charges, and service strategies to maximize profitability.
• Stay current on market and competitive trends to anticipate customer needs.
• Meet regularly with sales leadership to review activity and opportunities.
• Develop industry and company knowledge for targeted revenue growth.
• Generate leads for internal and external new business sales teams.
• Respond swiftly to cancellation requests and maintain accurate customer information.
• Collaborate with the Operations team to address customer service issues.
• Build relationships by participating in company events and industry networking opportunities.