Human Resources Coordinator chez SER National, Inc.

Description

Summary: Responsible for providing assistance and guidance to staff with regard to human resources administration & management, policy compliance, and employee relations. 

Duties and Responsibilities:

• Develops, directs and coordinates human resources activities, such as employment, employee relations, compensation, benefits, and training.
• Writes directives or coordinates the dissemination of related policy and procedures.
• Consults with legal counsel to ensure that policies and practices comply with federal and state law.
• Explains to the employees the company and government rules, regulations and procedures and need for compliance.
• Gathers information on employees’ feelings about factors that affect worker morale, motivation, and efficiency. Meets with management to discuss possible actions to be taken.
• Interprets and clarifies established policies and procedures in order to assist all levels of management in determining fair and consistent courses of action.
• Provides assistance in identifying, evaluating and resolving performance problems within the organization to facilitate communication and improve management’s interpersonal skills.
• Ensures timely administration of formal employee performance appraisal and reviews performance appraisal documents for consistency and fairness.
• Recruits, selects, interviews and places all exempt and non-exempt personnel.
• Assist with investigations of complaints and grievances.
• Assists with corrective counseling and in processing involuntary terminations.
• Conducts new hire orientation, promote policies and procedures, pay practices and benefits; ensures the completeness of all new hire paperwork.
• Ensures new and current employees are informed of company benefits, policies and procedures. Responsible for conducting exit interviews as necessary.
• Interfaces and assists the SER Network Partner offices and the local program offices with any relevant human resources information and to acts as a resource for employment-related matters.
• Prepares personnel forms and reviews forms for accuracy.
• Performs other duties as deemed appropriate.

Qualifications

Education / Experience:

• Preferred Bachelor’s Degree from a four-year college or university in Human Resources Management, Business Administration, or related field. Experience will be considered in replacement of education.
• Minimum four (4) year of experience in Human Resources.
• General knowledge of state/federal laws regarding employment practices.
• Excellent human relations skills and ability to develop and maintain good rapport with all levels of employees.
• Proficient in current computer applications.
• Excellent organizational skills with the ability to maintain composure and efficiency under the pressure of deadlines and frequent interruptions.
• Excellent oral and written communication skills. Bilingual (English/Spanish) preferred.
• Must be willing to travel.
• Knowledge of the Older Americans Act and amendments and the Workforce Investment Act.
• Knowledge of relevant federal, state, and local regulations affecting employment and training practices.
• Willingness to travel and work flexible hours.