Program Manager, TAY Housing (Interim + YHDP RRH) chez Upward Bound House

Upward Bound House (UBH) is a mission-driven nonprofit ending intergenerational family homelessness. For 30+ years, we’ve delivered a continuum of care—from crisis to permanent housing—rooted in empowerment, collaboration, and trauma-informed practice.

Role Summary
Lead UBH’s TAY (18–24) Interim Housing and YHDP Rapid Rehousing programs. You’ll own day-to-day operations, staff supervision, data and contract performance, partnerships, and outcomes in housing stability, education, employment, and wellness.

What You’ll Do

• Program Leadership: Run daily operations; align policies/workflows with Housing First, Positive Youth Development, and trauma-informed care.
  
  
• Team Management: Supervise case managers, housing navigators, and RAs; provide coaching, training, and performance reviews; lead weekly case conferencing and smooth handoffs across programs.
  
  
• Quality & Compliance: Ensure contract deliverables; manage budgets with Fiscal; monitor HMIS data quality; track/report outcomes.
  
  
• Youth Services: Oversee life skills, education/employment support, and mental-health engagement; elevate youth voice in program design.
  
  
• Community Partnerships: Collaborate with LAHSA, DMH, DCFS, CES partners, and funders; coordinate referrals/authorizations; cultivate landlords to expand housing options.

What You Bring

• BA in Social Work, Psychology, Sociology, or related field (MA preferred).
  
  
• 3+ years in homeless services or youth programs; 2+ years supervising or managing programs.
  
  
• Working knowledge of RRH, YHDP, and CES; strong HMIS/data/reporting skills.
  
  
• Excellent communication, problem-solving, and organization; commitment to DEI and trauma-informed practice.
  
  
• Ability to work some evenings/weekends; travel within LA County.
  
  

Mandatory Requirements

Employment eligibility, reliable transportation, TB test, background check, CPR/First Aid, valid CA driver’s license, personal auto insurance, and insurability under UBH policy.

Physical/Work Environment

The role may involve contact with individuals in crisis and responding to urgent situations. UBH provides training and support. Reasonable accommodations are available; please notify HR at hire or as needs arise.