- Senior
- Bureau à Lexington
POSITION SPECIFICATION
Position: Senior IT Generalist -It Generalist III
Department: Administration - IT
Reporting Relationship: IT Manager
COMPANY BACKGROUND
KFI Engineers is a recognized industry leader in facility infrastructure design and performance. Since 1996, our culture of collaboration and unique capabilities have allowed us to make a difference in the way infrastructure and processing projects are delivered.
Headquartered in St. Paul, MN, with numerous regional offices throughout the United States, and a team of hundreds of professionals, we offer opportunities to continue your career with mentorship programs, career growth support, and continued education. With KFI, we find a way to provide creative solutions to unique projects while providing the same care we would expect if we were the client. For more information about KFI Engineers and our culture, please visit www.kfi-eng.com.
POSITION OVERVIEW & RESPONSIBILITIES
The IT Generalist III plays a critical role in ensuring seamless operation and continuous improvement of the organization's IT infrastructure. This senior-level role leads IT initiatives, manages infrastructure across multiple offices, and mentors junior staff. The position requires strategic thinking, project leadership, and advanced technical expertise.
Specific responsibilities will include, but not be limited to, the following:
- Independently manage IT systems and support infrastructure across multiple offices.
- Design and implement improvements to IT processes (automation, standardization, security).
- Backup and/or contribute to administration of servers, storage, and collaboration systems with little oversight.
- Provide advanced support for engineering software (Autodesk suite, etc.).
- Lead IT projects, delivering results across multiple offices.
- Contributes to strategic IT planning.
- Mentor junior IT staff to build team capabilities, ensure knowledge sharing and establish best practices.
- Participate in vendor negotiations and solution evaluations.
- Monitor system performance and conduct audits for risk mitigation.
- Provides advanced support and contributes to system administration.
- Actively participates in vendor and solution evaluation.
- Designs and implement process improvements.
- Other duties as assigned.
QUALIFICATIONS
Required
- Bachelor’s degree in information technology, Computer Science, or a related field or equivalent experience.
- Minimum of 5 years of experience in IT support, system administration, network management or Cyber Security.
- Strong knowledge of Windows, networking and Cyber Security.
- Experience contributing to IT infrastructure and leading projects.
- Proficiency in troubleshooting hardware and software issues across diverse environments.
- Strong interpersonal and communication skills with a proactive and service-oriented mindset.
- Excellent verbal and written communication skills.
- Represent the company in a professional matter.
- Knowledge of computer technology and specific areas of applications, including MS Office.
- Travel: minimal travel as needed for projects and/or training.
Preferred
- Certifications such as CompTIA Security+, Microsoft Certified: Azure Administrator, Cisco CCNA, or PMP.
- Previous experience supporting engineering or architectural software.
- Experience in professional services or engineering environments.
- Experience with scripting languages (PowerShell, Python) for automation.
- Experience with cloud platforms (Azure, AWS).
Working Conditions
- Physical Requirements for the Role: Ability to lift up to 50 lbs. as needed.
- May require extended periods of time sitting at a desk or computer workstation.
CORE BEHAVIORS
Accountable
- Demonstrates persistence in the achievement of goals.
- Acts with a sense of urgency.
- Takes responsibility for own actions.
Business Focus
- Demonstrates agility, adapts well to changes.
- Works well under pressure.
- Meets commitments to internal/external customers.
Project Execution
- Plans projects well, managing last-minute rushes and disruptions.
- Balances Speed and Quality.
- Looks for improvement in our delivery, tools and processes.
- Other duties as assigned.
Demonstrates Respect for Others
- Keeps others adequately informed.
- Exhibits objectivity and openness to others' views.
- Adapts communication style and method based on audience and situation.
Team Player
- Balances team and individual responsibilities.
- Shares expertise with others.
- Inspires respect and trust.
Benefits:
At KFI, our comprehensive benefit program provides our employees with the resources to support their health, wellness and financial well-being. Full-Time employees have access to:
- Health, dental and vision insurance coverage
- Virtual health services
- Health Savings Account (HSA) & Health Reimbursement Account (HRA) for HDHP enrollees with KFI contributions
- Flexible Spending Account
- 401(k) plan
- Short-term and long-term disability insurance, life and AD&D insurance
- Employee Assistance Program
- Paid Time Off to include Earned Sick and Safe Time in accordance with state laws
- Paid Volunteer Time Off
- Company Paid Holidays
- Tuition Reimbursement
- Bereavement Leave
- Voluntary benefits offered include life, accident, critical illness coverage
Please note this job description is not designed to cover a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
This position is not eligible for Visa sponsorship.
Equal Opportunity Employer – Veterans and Disabilities
