- Professional
- Bureau à Winter Haven
Care Center Manager – Hospice
Schedule: Monday – Friday with shared on-call responsibility
Empath Health is seeking a compassionate and experienced Care Center Manager to lead our hospice team. In this role, you’ll oversee the delivery of exceptional patient- and family-centered care, ensuring satisfaction and fostering a culture of compassion, service, and excellence.
Why Join Empath Health?
Competitive salary and comprehensive benefits
Mission-driven culture with patient-centered care
Continuing education and professional development opportunities
Collaborative interdisciplinary team environment
What You’ll Do
Lead and mentor a hospice care team to consistently exceed patient and family expectations
Ensure patient satisfaction scores remain high and drive continuous improvement in quality initiatives
Anticipate and proactively address potential issues, intervening to prevent complaints and resolve challenges effectively
Foster a culture of compassion, dignity, and meaningful patient/family experiences
Manage daily operations, staffing, and care delivery while supporting shared on-call responsibilities
Collaborate with interdisciplinary teams to refine services and align care with patient and family needs
Position Requirements
Bachelor’s degree (B.A.) or equivalent education/experience; Master’s degree in a core hospice discipline preferred
1–2 years of related experience and/or training; equivalent combination of education and experience considered
Minimum 2 years hospice experience; management experience preferred
7–10 years of total experience in related healthcare discipline
Active Florida RN license and CPR certification (American Red Cross or AHA)
Strong critical thinking, problem-solving, and leadership skills (successful completion of critical thinking assessment required)
Reliable transportation and valid automobile insurance
What You’ll Find at Empath Health
Mission with Meaning: Deliver compassionate care with dignity and empathy
Belonging & Connection: Work in a collaborative culture where every voice matters
Growth & Support: Access to professional development, training, and mentorship
Diversity is Our Strength: Celebrate and embrace different perspectives and experiences
