Primary Purpose: Coordinate the administrative investigation process in alignment with all applicable state, local and district policies. Serve as investigator and hearing officer and assist in facilitating informal resolution to resolve conflict.
QUALIFICATIONS
Education/Certification:
Bachelor’s Degree
Master’s degree in education, education leadership or a related field preferred
Special Knowledge/Skills:
Knowledge of investigative techniques
Strong interview and communication skills
Excellent writing ability
Strong organizational skills
Excellent public relations, teamwork, and interpersonal skills
Experience:
Minimum of two years of experience in a role that includes conducting formal or informal investigations, responding to stakeholder complaints, or conflict resolution
Major Responsibilities and Duties:
Coordinate efforts with human resources and district administrators to identify trends and provide support to proactively minimize employee relations concerns
Provide analysis and recommendations regarding various employee issues
Provide training and support to district staff and administration on all applicable HR policies and rules
Help plan, evaluate, and administer equal employment opportunity provisions, and work cooperatively with others to ensure compliance with federal and state employment laws and regulations.
Assist supervisory personnel in documenting employee performance, ensuring due process during investigative and disciplinary proceedings.
Make recommendations regarding policies and procedures related to employee relations.
Work cooperatively with district departments and staff
Meet assigned deadlines and provide thorough follow-through on commitments
Demonstrate skill in coaching staff and peers; provide technical assistance to HR management, and employee relations
Assist in the review and revision of HR policies, rules, and regulations
Develop supplemental guidelines for existing procedures, as needed
Report to the Chief Human Resources Officer on the status of performance and outcomes related to HR investigations, and other assigned duties
Assume responsibility for organizing, maintaining, and filing all reports, records, and other documents required
Collaborate in documentation by uniformly administering all federal, state, and district laws/policies in order to provide a safe, orderly, supportive, and excellent learning and work environment
Promote and maintain all professional personnel training requirements as mandated by industry directives
Apply technology, as appropriate, to manage, trac,k and report HR information and to support data-informed decision making
Take the initiative to develop professional skills appropriate to job assignments
Employ an effective communication process that includes listening to and collaborating with constituents
Follow all rules, regulations, and policies of Plano ISD and follow directives from supervisors
Perform other functions that may be assigned by the Administration and/or supervisor
WORKING CONDITIONS
Mental Demands: Ability to communicate effectively (verbal and written); interpret policy, procedures, and data; coordinate district functions; maintain emotional control under stress; work with frequent interruptions
Physical Demands/Environmental Factors: Frequent district-wide and/or statewide travel; occasional prolonged and irregular hours; frequent standing, stooping, bending, kneeling, pushing and pulling; occasional lifting up to 50 pounds; prolonged use of computer and repetitive hand motions
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