- Professional
- Bureau à Bridgeport
Job Purpose / Function
The Hepatitis C Outreach Program Manager leads the implementation of Liberation’s Hepatitis C Elimination Program, funded through SAMHSA. The position ensures high-quality outreach, testing, and treatment coordination for people at high risk for Hepatitis C and HIV, particularly individuals who use drugs and/or experience homelessness.
The Manager oversees field operations and data systems while providing direct support to the outreach team. The role blends supervision, field presence, and systems coordination — ensuring people are located, tested, linked to telehealth treatment through Yale, supported through medication adherence, and confirmed cured.
Major Duties and Responsibilities
- Supervise the Hepatitis C Case Manager and Prevention Outreach Specialists, setting priorities, providing regular supervision, and evaluating performance.
- Conduct and oversee outreach in encampments, shelters, community sites, and on mobile health vans to identify and engage people at risk for Hepatitis C, HIV, and other infectious diseases.
- Perform or oversee HCV RNA point-of-care testing using Cepheid machines, as well as HIV and STI testing.
- Provide counseling on test results and education around risk reduction and overdose prevention.
- Coordinate enrollment in EPIC, confirmatory testing through Yale, and same-day telehealth visits with Yale providers for HCV treatment initiation.
- Facilitate medication delivery and storage solutions for participants experiencing homelessness, ensuring continuity of treatment.
- Oversee adherence strategies, including directly observed therapy (DOT) and incentive-based engagement.
- Monitor treatment completion and coordinate confirmatory post-treatment testing.
- Maintain accurate documentation and reporting using EPIC, Cordata, and Redcap.
- Build and sustain partnerships with Yale, local pharmacies, housing programs, and community providers to ensure wrap-around care (SUD, PrEP, HIV, wound care, behavioral health).
- Ensure compliance with program, funder, and agency protocols for infection control, confidentiality, and data integrity.
Skills / Experience Required
- Bachelor’s degree in social work, public health, nursing, or a related field; master’s degree preferred.
- Minimum of three years’ experience in outreach, case management, or program coordination related to infectious disease, harm reduction, or SUD.
- Supervisory experience required.
- Trained in HIV/HCV testing and counseling; experience with Cepheid or other RNA testing platforms preferred.
- Demonstrated ability to engage individuals with complex health and social needs and to build trust with those who have struggled to complete HCV treatment in the past.
- Exceptional interpersonal and communication skills, with a deep commitment to dignity, respect, and non-judgmental support.
- Proficient in electronic data systems (EPIC, Cordata, REDCap) and Microsoft Office Suite.
- Valid driver’s license and reliable vehicle required.
What We Offer
- Competition Compensation
- Comprehensive Benefits
- Generous Paid Time Off
- Tuition Reimbursement
- Referral Bonuses
- 401K
- FSA
- HSA
- Employee Assistance Program
