- Senior
About Lowe’s
Lowe’s is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com
Lowe’s India, the Global Capability Center of Lowe’s Companies Inc., is a hub for driving our technology, business, analytics, and shared services strategy. Based in Bengaluru with over 4,500 associates, it powers innovations across omnichannel retail, AI/ML, enterprise architecture, supply chain, and customer experience. From supporting and launching homegrown solutions to fostering innovation through its Catalyze platform, Lowe’s India plays a pivotal role in transforming home improvement retail while upholding strong commitment to social impact and sustainability. For more information, visit Lowes India
Job Summary
We are seeking a highly skilled Senior Software Engineer to join our Agentic Platform team. In this role, you will design, build, and optimize intelligent agentic systems powered by ADK (Agentic Development Kit) or similar frameworks such as LangChain, LangGraph, or AutoGen. You will develop scalable workflows, integrate with enterprise services, and deliver conversational AI experiences that create real-world impact. This is a hands-on engineering role that requires deep technical expertise, strong ownership, and the ability to collaborate with cross-functional teams.
Roles & Responsibilities
Agentic System Development: Design, develop, and optimize agentic and conversational AI systems using ADK or similar frameworks.
Workflow Implementation: Build and maintain end-to-end workflows that integrate with enterprise services, APIs, and databases to enable intelligent interactions.
Conversational Accuracy: Enhance the platform to improve accuracy, adaptability, and responsiveness across diverse use cases
Cross-functional Collaboration: Partner with product managers, UX/UI designers, and fellow engineers to deliver AI-driven features.
Engineering Excellence: Conduct code reviews, support peer development, and promote best practices for building scalable, maintainable AI applications.
Performance & Reliability: Troubleshoot issues, resolve bottlenecks, and optimize system performance in production environments.
Years of Experience
5+ years of professional software engineering experience.
1+ years working with agentic or conversational AI frameworks (e.g., ADK, LangChain, LangGraph, AutoGen).
Skill Set Required
Primary Skills
Strong expertise in building and deploying agentic/conversational AI systems, including LLM integration and NLP workflows.
Proficiency in Python with hands-on experience in AI/agentic development frameworks.
Experience with REST APIs using Spring Boot 3.x and reactive frameworks like WebFlux (plus, not mandatory).
Solid background with NoSQL databases (Redis, MongoDB, etc.).
Knowledge of microservices, event-driven architecture, and system design.
Familiarity with cloud-native architectures and deployment on GCP (preferred), AWS, or Azure.
Experience with model fine-tuning, prompt engineering, and context management in conversational systems.
Strong foundation in monitoring and observability tools (Prometheus, Grafana, Micrometer, Splunk, Kibana, etc.).
Experience with Kubernetes, service mesh (Istio/Linkerd), and container orchestration.
Secondary Skills
Exposure to reinforcement learning or other ML techniques for improving agent performance.
Experience with tools like Rasa, BotPress, or OpenAI APIs.
Prior experience deploying conversational/agentic systems in enterprise or customer-facing environments.
Familiarity with Spring WebSocket for real-time, bi-directional communication.
Strong communication skills to collaborate effectively across product and engineering teams.
Problem-solving mindset with the ability to approach complex challenges creatively.
Ability to take ownership while thriving in a collaborative environment.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
