F&B Manager chez The Standard Spa, Miami Beach

Description

The Standard Spa, Miami Beach

General Job Description

The Food & Beverage Manager oversees the daily operations of all dining venues, ensuring seamless service, consistent quality, and a guest experience that’s anything but standard. This role balances hands-on leadership with strategic management, driving profitability, maintaining brand standards, and fostering a culture of excellence, creativity, and genuine hospitality.

Through thoughtful planning, organization, training, and collaboration, the Food & Beverage Manager ensures the department meets both its financial goals and its mission to surprise and delight every guest.

General Information

Reports To: Director of Food & Beverage / Food & Beverage General Manager
Level of Responsibility: Management
Core Knowledge Areas: Restaurant Operations, Beverage Programs, Team Leadership, Guest Experience, Budget Management, Health & Safety Standards

Required Skills & Qualifications

• Previous supervisory or management experience in Food & Beverage, preferably in a luxury hotel or high-volume restaurant environment

• Strong organizational skills with the ability to multitask and prioritize effectively

• Excellent communication and interpersonal abilities, with a guest-first mindset

• Fluent in English; multilingual preferred but not required

• Deep understanding of service standards, sanitation, and food safety protocols

• Demonstrated ability to motivate, lead, and develop teams

• Strong financial acumen with experience managing budgets, labor, and costs

• Consistent professionalism, punctuality, and adherence to company standards

• Availability to work evenings, weekends, and holidays as business requires

Key Responsibilities

• Direct and oversee all Food & Beverage outlets to ensure consistent service, efficiency, and brand alignment

• Manage daily operations to maximize revenue, control costs, and maintain profitability

• Partner with the culinary team to ensure food and beverage quality meets The Standard’s expectations

• Support the development and execution of departmental training programs to ensure consistency and compliance

• Supervise, coach, and inspire team members to deliver warm, intuitive, and guest-focused service

• Conduct regular performance reviews and provide feedback, recognition, and corrective guidance as needed

• Promote a culture of teamwork, open communication, and accountability across all outlets

• Collaborate with the F&B Director and F&B General Manager to develop leaders and future talent

• Maintain a strong presence on the floor, engaging with guests and anticipating needs

• Ensure service sequences are consistently followed and elevated where possible

• Handle guest feedback with professionalism and urgency, turning challenges into opportunities for improvement

• Participate in budget planning, financial analysis, and goal setting for the department

• Monitor daily and monthly financial performance, identifying opportunities to optimize efficiency

• Maintain all safety, health, and hygiene regulations in compliance with local and brand standards

• Ensure all team members maintain current certifications for food handling and alcohol service

• Maintain strong communication with all hotel departments to support cross-functional success

• Contribute ideas to improve menus, service standards, and guest experiences

• Assist in implementing creative activations and F&B initiatives that reflect The Standard’s cultural DNA

Physical Requirements

• Ability to seize, grasp, turn, and hold objects with hands

• Ability to work safely with sharp and hot equipment and around flammable materials

• Exposure to varying temperatures including hot kitchens and outdoor venues

• Ability to move, pull, carry, and lift up to 50 lbs.

• Occasional kneeling, sitting, crouching, and climbing

• Must be able to hear and speak clearly to communicate with guests and team members

Qualifications