
- Junior
- Bureau à Pune
Key Responsibilities
- Collaborating with sales and account management teams to source client contracts, uploading them to the contract management database and tagging the system with specific information from the contracts
- Chasing up areas of the business to obtain contracts
- Efficiently chasing up to clarify information which is unclear
- Working with the Group Insight Director and Group CRM Manager to identify gaps and any specific contracts to obtain
- Suggest process improvements
- Assist in helping acquired businesses adopt this process
- Ensure any system issues/problems are swiftly identified and resolved with support from Group CRM Manager
- Develop a thorough understanding of the Davies Group business operations and clients to help drive informed decision making
- Ensure data integrity is maintained to a high level
- Develop and maintain simple training documentation
- Assisting the wider team with ad-hoc data tasks as and when required
Skills, Knowledge & Expertise
- Ideally experience of the structure of sales contracts
- Experience of Microsoft Dynamics
- Experience in working with customer data, and an understanding of data protection requirements
- Ability to multitask
- Excellent excel skills are desirable
- Outstanding communication skills, with the ability to easily build a deep network of relationships to collaborate effectively