HR Business Partner | Rottnest Express chez Rottnest Express

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Rottnest Express is part of the Journey Beyond Group and is the leading operator of marine transfers to and from the stunning Rottnest Island. In addition to ferry services, Rottnest Express specialises in extended stay and day tour packages (both inbound and domestic), as well as expertly curated adventure tours providing unforgettable experiences in and around the Island.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 17 brands spanning the country, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, The Paspaley Pearl Farm Tour, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys: The Telegraph Station in Alice Springs and Monarto Safari Resort.

Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.

About You

To be successful you will have had previous experience in an Operational HR environment, preferably with a strong Employee Relations background as well as have tertiary qualifications in Human Resources. You will have a passion for tourism and have experience with managing the fast-paced day-to-day HR operations of the business.

You will pride yourself on your organisational skills and your ability to switch priorities. You will possess a high level of energy, self-motivation, initiative, flexibility, and attention to detail to be successful in meeting the business demands. 

In addition to your professional experience, you will possess the following skills and attributes:

• A friendly, flexible, and collaborative approach that fosters teamwork and builds exceptional relationships
• Strong people focused leadership, lead with both head and heart, with highly developed people management skills
• Sound judgment, discretion and ability to build trust within the organisation
• A keen awareness of the commercial components that contribute to a successful HR function and the broader business landscape, along with a strong commitment to HR best practices that empower and protect the organisation.
• Exceptional written and verbal communication skills, complemented by strong organisational abilities that allow you to prioritise tasks and meet deadlines consistently.

Your unique blend of skills and enthusiasm for professional development will make you a valuable addition to our team.

About The Role

We are seeking an experienced HR Business Partner to support our team; this HR leadership role will work across all aspects of operational HR, demonstrating visible leadership within the operation. You will be responsible for providing exceptional HR guidance and technical advice, whilst cultivating a strong employment culture in alignment to our values.

As the HR Business Partner, you will drive recruitment, onboarding and training, employee engagement, compliance and performance management systems and have accountability for delivering key projects that meet established HR KPI’s. 

You will be supported by a HR Advisor and form part of a broader HR Operations team across Journey Beyond.

Key responsibilities include:

• Provide day-to-day HR advice and support to employees throughout the employment lifecycle.
• Work with leaders and managing the day-to-day HR operations
• Establish and nurture open, collaborative relationships with management, employees, and stakeholders.
• Support the identification and delivery of actions in response to employee engagement surveys.
• Collaboration and delivery of key projects for the benefit of our people
• Partnering with talent acquisition for recruitment needs
• Coaching and mentoring people leaders and stakeholder support
• Employee relations, performance management, and learning and development
• Respond efficiently to the critical everyday needs of the business.

What We Offer

• Generous discounts on Journey Beyond travel and experiences
• Study Assistance Policy
• Employee Referral Policy
• Parental Leave program
• Purchased Leave policy
• Private Health discounts
• Employee Assistance Program
• Discounts on Journey Beyond merchandise
• Flexible working environment
• 50% off at the Café
• 50% off the bar on board vessels

How to Apply

Reporting to the General Manager, you will play a pivotal role in shaping a positive and forward-thinking employee experience that drives retention, development, and growth.

This is an amazing opportunity to work in a dynamic, growing tourism business. If this sounds like the opportunity you have been waiting for and you feel you have the right skills and experience, we would like to hear from you.